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Insights

Sharing expertise, commentary and our clients’ successes to drive the new era of healthcare technology

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Getting serious about password hygiene

We’re all used to being asked to change our password and to follow various complexity rules at work and home.…

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Living in a mobile world: Detailed patient data on-the-go

Now more than ever, there is a distinct need for mobile, convenient access to integrated patient-centric records. The delay in…

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Laptop with warning signs
Hackers are taking your password seriously. You should too.

I’m sure you’ve heard the phrase “Hackers aren’t breaking into systems. They’re logging in,” or some other variation. And it’s…

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Doctor and patient
How EPRs are crucial to patient safety

As World Patient Safety Day 2023 approaches on 17 September, we at Altera Digital Health recognise the crucial role patients,…

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hospital campus
Three challenges with an outsized effect on rural hospitals

Healthcare is an extremely complex industry that is always evolving, from scientific breakthroughs and emerging diseases to payment reform and…

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A collaborative partnership leads to a successful TouchWorks EHR 22.1 upgrade

Client Story A collaborative partnership leads to a successful TouchWorks EHR 22.1 upgrade Published 09/06/2023 Primary Care Partners (PCP) is…

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Achieving interoperability by connecting EHR systems and harmonizing data: The dbMotion Solution at PIH Health

dbMotion integrates and harmonizes data from multiple systems and connects to the Carequality network, enabling clinicians to make better informed

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Graphical representation of patients waiting in doctor's office waiting room
The four-hour wait: How tech design can reshape life in A&E

The “four-hour wait” is a still a significant target for us in the Emergency Department (ED) and, as everyone knows,…

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Image of Marcus Perez, Altera Digital Health president and HCTC 2023 logo
HCTC: A celebration of sharing knowledge and networking

Editor’s note: HCTC is for Altera and other Harris clients only. Achieving greatness requires constant learning, collaboration and innovation, and…

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From severe storms to malware: The value of the cloud in emergency situations

Editor’s note: After recent events in Maui and southern California, we are publishing an updated version of this blog (originally…

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Graphical representation of anxiety screening between patient and doctor/nurse.
Post-pandemic anxiety creates new challenges in healthcare

As of this June, the U.S. Preventive Services Task Force is officially recommending anxiety screenings as part of routine checkups…

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Optimizing Paragon EHR through partnership at Columbus Community Hospital

Columbus Community Hospital (CCH) in Columbus Nebraska, strives to provide personalized care in a compassionate and supportive environment.

Why our clients love partnering with us

Together with our clients, Altera experts partner to achieve desired outcomes and change what’s possible.

Entering a partnership is a matter of trust. With Altera, I feel confident in their ability to get the job done. I don’t have to think of interactions as a negotiation—and I love that.

David Higginson
EVP, CAO and CIO, Phoenix Children’s Hospital

I think one of the things that I like best about working with Altera is the really personalized care we get.

Rommel M Tolentino M.D.
Physician Lead, Community Care Physicians, PC

We can really work with Altera to solve issues when they come up…We still have input with the solution, and our input is valued.

Suzann Bridge
Systems Analyst Expert, UPMC

Altera is, by far, our strongest vendor relationship. With them, we have a partner in all we do.

Jeff St. Clair
CEO, Springhill Medical Center

Altera has great people who are doing their best to improve in an environment that’s always changing.

Stephen Nuckolls
Chief Executive Officer, Coastal Carolina Heatlh Care, P.A.

Altera really listens to clients, and that’s important in a technology partner.

Gloria Lockett
Perioperative Administrative Consultant, Trinitas Regional Medical Center

With other vendors, once they sell you the product, it’s hard to get people to help you. But that’s not the case with [Altera]…they’re here to give pointers when we need them.

Bill Schmitt
System Administrator, Health Central Hospital

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