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INSIGHTS

Sharing expertise, commentary and our clients’ successes to drive the new era of healthcare technology

Doctors looking at data

Article

Building bridges: Crossing the river between data and outcomes

Zachary Higgins | June 2026

Healthcare is generating more data than ever before. But more data does not automatically lead to better care and improved patient outcomes. In this blog, Zach Higgens discusses the importance of bridging gaps in care.

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Latest Insights

Doctors looking at data

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Building bridges: Crossing the river between data and outcomes

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Latrobe Regional Health hospital

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From implementation to evidence: Latrobe Regional Health’s perioperative transformation with Sunrise Surgical Care and Provation iPro

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Beyond the EHR: Applying proven cloud operations across the healthcare ecosystem

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Nurse at fax machine

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Why healthcare still relies on faxing—and why it’s a problem

Jay Adams | April 2025

Does your organization still use fax machines for information exchange? Learn why faxing remains in healthcare, the impact of outdated workflows, and how modern faxing solutions can help eliminate inefficiencies and improve document management.

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Decisions, decisions: Things to consider when choosing an AI vendor

David Krecker

Phoenix Children's Hospital building

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Phoenix Children’s Hospital extends its reach of care with Altera Digital Health

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A Day in the Life of an ICU nurse

Tracey Bland

Wyckoff Heights Medical Center building

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On the way to the peak: Scaling technology at Wyckoff Heights Medical Center

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Latrobe Regional Health hospital

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From implementation to evidence: Latrobe Regional Health’s perioperative transformation with Sunrise Surgical Care and Provation iPro

Latrobe Regional Health

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Digital referral redesign for ED mental health patients at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust

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Embedding National clinical guidance into the Sunrise EPR platform: Transforming the Acute Abdomen Pathway at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust

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Brighter futures ahead: Strengthening financial success across school systems with Altera and Harris School Solutions

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Holzer Health System image

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Holzer Health System continues driving better care with the help of Altera’s Paragon 24.1

Holzer Health System

Bolton NHS Foundation Trust

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Leading the way: Reducing police callouts and prioritising patient safety at Bolton NHS Foundation Trust

Bolton NHS Foundation Trust

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Glossary Terms

Ambient Listening

A subsection of technology that uses artificial intelligence and natural language processing tools to generate immediate documentation captured in real time from patient–provider conversations.

User Interface (UI)

The means by which users interact and use a specific mode of technology; In healthcare, this refers to the EHRs screens and technological functions within the software solution.

Enterprise Resource Planning (ERP)

A healthcare solution to help manage organizational processes and resources, i.e., to track inventory, manage billing, schedule staff shifts and appointments, order supplies.

Clinician Burnout

A condition caused by long‑term stress exposures, which can lead to emotional exhaustion as well as feelings of lacking empathy and decreased personal achievement; It is a condition that affects all specialties and all practice settings.

Revenue Leakage

Instances in which revenue is unduly missed due to avoidable actions and errors.

Downtime

Refers to periods of full or partial EHR system unavailability.

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