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INSIGHTS

Sharing expertise, commentary and our clients' successes to drive the new era of healthcare technology

Nurse talking to patient in hospital

Client Story

Bolton joins up and accelerates district nurse referrals across secondary and community care using Sunrise EPR

Bolton NHS Foundation Trust | June 2025

Bolton NHS Foundation Trust has become the first trust in Greater Manchester to implement district nurse referrals in its Sunrise™ EPR, provided by Altera Digital Health.

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Glossary Terms

Ambient Listening

A subsection of technology that uses artificial intelligence and natural language processing tools to generate immediate documentation captured in real time from patient–provider conversations.

User Interface (UI)

The means by which users interact and use a specific mode of technology; In healthcare, this refers to the EHRs screens and technological functions within the software solution.

Enterprise Resource Planning (ERP)

A healthcare solution to help manage organizational processes and resources, i.e., to track inventory, manage billing, schedule staff shifts and appointments, order supplies.

Clinician Burnout

A condition caused by long‑term stress exposures, which can lead to emotional exhaustion as well as feelings of lacking empathy and decreased personal achievement; It is a condition that affects all specialties and all practice settings.

Revenue Leakage

Instances in which revenue is unduly missed due to avoidable actions and errors.

Downtime

Refers to periods of full or partial EHR system unavailability.

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