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INSIGHTS

Sharing expertise, commentary and our clients’ successes to drive the new era of healthcare technology

Nurses with patients

Article

From shift to shift: How consistent technology extends nurses’ care

Geoff Nau | February 2026

In this blog, Geoff Nau addresses the daily challenges many nurses face, and how a good technology partner can help overcome these burdens.

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Latest Insights

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From shift to shift: How consistent technology extends nurses’ care

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The Managed Services advantage: Why more healthcare leaders are making the Shift

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Wyckoff Heights Medical Center building

Client Story

On the way to the peak: Scaling technology at Wyckoff Heights Medical Center

Wyckoff Heights Medical Center | October 2025

When Wyckoff Heights Medical Center began experiencing issues with lag time and login delays, Altera stepped in to help. Read more here.

Phoenix Children's Hospital building

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Phoenix Children’s Hospital extends its reach of care with Altera Digital Health

Phoenix Children’s Hospital

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Decisions, decisions: Things to consider when choosing an AI vendor

David Krecker

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Why healthcare still relies on faxing—and why it’s a problem

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Rural hospitals, we hear you: Ambient listening AI is here

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Client Stories

Holzer Health System image

Client Story

Holzer Health System continues driving better care with the help of Altera’s Paragon 24.1

Holzer Health System

Bolton NHS Foundation Trust

Client Story

Leading the way: Reducing police callouts and prioritising patient safety at Bolton NHS Foundation Trust

Bolton NHS Foundation Trust

Wyckoff Heights Medical Center building

Client Story

On the way to the peak: Scaling technology at Wyckoff Heights Medical Center

Wyckoff Heights Medical Center

Client Story

Contemporary digital healthcare solution delivered to West Gippsland Healthcare Group

West Gippsland Healthcare Group

Latrobe Regional Hospital (LRH).

Client Story

Cloud-hosted EMR solution delivers scalability, cost efficiencies and risk resilience for Gippsland Health Alliance

Gippsland Health Alliance

Latrobe Regional Hospital (LRH).

Client Story

Scanning and document management capabilities in Sunrise™ complement the digitised EMR in Gippsland

Gippsland Health Alliance

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Glossary Terms

Ambient Listening

A subsection of technology that uses artificial intelligence and natural language processing tools to generate immediate documentation captured in real time from patient–provider conversations.

User Interface (UI)

The means by which users interact and use a specific mode of technology; In healthcare, this refers to the EHRs screens and technological functions within the software solution.

Enterprise Resource Planning (ERP)

A healthcare solution to help manage organizational processes and resources, i.e., to track inventory, manage billing, schedule staff shifts and appointments, order supplies.

Clinician Burnout

A condition caused by long‑term stress exposures, which can lead to emotional exhaustion as well as feelings of lacking empathy and decreased personal achievement; It is a condition that affects all specialties and all practice settings.

Revenue Leakage

Instances in which revenue is unduly missed due to avoidable actions and errors.

Downtime

Refers to periods of full or partial EHR system unavailability.

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