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MINDEF’s Sunrise EMR upgrades to Sunrise 22.1 and implements Altera Opal 22.1

Singapore, January 2024 – Altera Digital Health has completed a successful upgrade of Ministry of Defence’s (MINDEF) Sunrise™ EMR platform whilst also implementing Altera Opal to provide document management functionality. Both platforms are now running version 22.1, which offers an enhanced user experience and new features, and also represents the first upgrade to Sunrise in the Asia-Pacific region.

The award-winning, Sunrise-powered PACES 3 system has been deployed by the Singapore Armed Forces (SAF) Medical Corps since 2016. It integrates with Singapore’s National Electronic Health Records system and enables soldiers to manage and book their own medical appointments, as well as access information on their medical history and previous interactions with health professionals, all of contributes to a greater sense of health ownership amongst members of MINDEF/SAF.

Sunrise Military provides core functionality for primary and acute care and many other key capabilities, including referral management, allied health, pharmacy and medical imaging, and patient portal. The solution also includes tools specifically designed to improve the delivery of healthcare for military organisations.

Altera Digital Health’s Todd Haebich, Executive Vice President, APAC, said that the upgrade to version 22.1 on both platforms was a job well done for the EMR team comprising Altera staff and SAF personnel.

“EMRs for military, by their very nature, are associated with the most stringent security requirements, and so an upgrade of this significance is testimony to the hard work and dedication of the team,” explained Mr. Haebich.

“MINDEF’s EMR helps support the health and readiness of its personnel to serve its nation, and because war zones, disaster areas and other environments where militaries operate are often far from home, the system has been equipped with advance mobility features so that clinicians can access the EMR from remote locations.”

COL (Dr) Mark Tan, SAF Medical Corps’ Operations Manager for PACES 3 expressed his appreciation to the Altera project team and its management for their support in making the upgrade a success.

He said, “SAF Medical Corps recognises and appreciates the ground support rendered by the Altera project team especially during Go-Live which helped to rapidly address any issues that cropped up.”

Sunrise 22.1 delivers an array of new features across its clinical and financial applications. These features enhance workflows, improve system performance, enable compliance with regulatory obligations and improve overall usability.

Altera Opal is a digital health record and is operational in many leading health services in Australia whilst also deployed as a document management solution as part of the Sunrise platform of health in Australia, Singapore, Philippines, Canada, US and the United Kingdom. Altera Opal 22.1 offers an enhanced user experience, up-to-date platform support and enhanced maintainability, as well as performance and security improvements.

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Formerly the Allscripts Hospitals and Large Physician Practices business segment, Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit as.alterahealth.com.

For more information contact: alteramediarelations@alterahealth.com.

About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

Chicago-area health system to gain fully integrated EHR, compliance and revenue cycle solutions 

NEW YORK – Nov. 9, 2023 – Altera Digital Health, a global health IT leader, today announced that Resilience Healthcare, a health system serving the Chicago metropolitan region, has signed an approximately seven-year contract to leverage the company’s Paragon® electronic health record (EHR) platform, designed for community hospitals. Additionally, the organization will implement Altera’s Ventus Contract Management, Ventus Compliance Advisor and Ventus Intelligent Coding solutions to optimize revenue and reduce compliance risk.

With a commitment to high-quality care and community, Resilience Healthcare operates West Suburban Medical Center, a 239 bed safety-net hospital based in Oak Park, Ill., Weiss Memorial Hospital, a 236-bed safety-net facility located in the North Side of Chicago, and a satellite location in River Forest. The organization offers a full range of inpatient and outpatient medical and surgical services. Previously, Resilience Healthcare used different EHR systems for acute and ambulatory care. With Paragon, the organization will gain an integrated clinical, financial and ambulatory solution across all care settings as well as clinical decision support tools at the point of care. Paragon is delivered in the Azure cloud, providing healthcare organizations with a reliable, scalable system bolstered by Microsoft’s advanced security controls.

“Healthcare organizations want to get the most out of their substantial IT investments, but for community hospitals, it is absolutely critical,” said Dr. Manoj Prasad, President & Group CEO, Resilience Healthcare. “As we explored our options in the market, we found that Altera’s offerings would help our providers deliver exceptional care and give us a fully integrated solution to address the business needs of the organization.”

In addition to Paragon, Resilience Healthcare will adopt multiple solutions from Altera’s Ventus portfolio, including Ventus Intelligent Coding, an abstracting tool for outpatient facilities and emergency care physicians enabling efficient and consistent charge capture; Ventus Contract Management, a payor management solution that helps providers determine if negotiated contracts are profitable and calculate expected reimbursement; and Ventus Compliance Advisor, a Medicare compliance solution that automates medical necessity checking and code auditing compliance for outpatient services.

“Altera has a mission to elevate healthcare, not only for the patients served by our clients, but for everyone who plays a role in each healthcare experience, from the exam room to the billing office and everything between,” said Marcus Perez, President, Altera Digital Health. “I look forward to working with the Resilience Healthcare team to ensure smooth implementations and provide support across the organization in the years to come.”

To learn more about Paragon and Ventus, visit alterahealth.com/paragon and alterahealth.com/ventus.

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Formerly the Allscripts Hospitals and Large Physician Practices business segment, Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit www.alterahealth.com.

Media Contact

AlteraMediaRelations@alterahealth.com

About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

11/07/2023

iQemo goes live at two major SA hospitals

7 November 2023 – Altera Digital’s Health’s electronic chemotherapy prescribing solution has gone live at the Lyell McEwin Hospital in Adelaide as well as the Mount Gambier and Districts Health Service on South Australia’s Limestone Coast. The go-lives are the first in the state-wide rollout of SA Health’s Enterprise Chemotherapy Prescribing System (ECPS), which is being introduced to support the needs of both adults and children attending any of the 21 public hospital sites across metropolitan and country South Australia and who require chemotherapy treatment.

The Lyell McEwin Hospital (LMH) is a major tertiary hospital located in Adelaide, South Australia, that provides medical, surgical, diagnostic, emergency and support services to a population of more than 400,000 people living primarily in Adelaide’s north and north-eastern suburbs. The Mount Gambier Hospital is located 450 kilometres (280 mi) southeast of capital Adelaide and serves a population of nearly 30,000 people.

In 2021, Altera Digital Health (then known as Allscripts) won a competitive tender to deliver an electronic chemotherapy prescribing solution with SA Health.

iQemo is a stand-alone, cloud-based specialist chemotherapy prescribing solution exclusively available through Altera Digital Health in Australia and New Zealand.  Designed to improve patient safety and accessible from virtually any device, iQemo simplifies the prescribing of complex treatments through its intuitive user interface, so users can spend more time with patients and less time writing prescriptions. It is a complete end-to-end solution that includes predefined regimens, prescribing, scheduling and dispensing, through to chemotherapy administration and reporting.

Altera Digital Health’s Todd Haebich, Executive Vice President, APAC, said that as a web-based solution, iQemo reduces risk in a clinical setting where even the smallest of human errors can have disastrous consequences.

“Clinicians at these two major hospitals are now realising the benefits of a tried and proven solution that greatly improves workflow efficiency and, most importantly, patient safety,” explained Mr. Haebich.

“These are the first two installations of iQemo in Australia and it is a significant milestone in the delivery of Oncology services in particular,” added Mr. Haebich. “iQemo is integrated with their existing EMR and it equates to an even better standard of patient care, and we look forward to introducing other sites across South Australia to this very capable technology.”

iQemo, will now be rolled out to the other SA Health hospitals and facilities that deliver cancer treatment services across South Australia.

The rollout of iQemo will now focus on regional hospitals and health centres across SA, with major sites such as the Royal Adelaide and Flinders hospitals scheduled for the first quarter of 2024.  All major centres are expected to be using iQemo around the second quarter of 2024.

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For more information contact:
Grant Law Public Relations
grant@grantlaw.com.au
0488 518 414
AlteraMediaRelations@alterahealth.com

About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

Altera to offer Keena’s full line of workflow optimization and data integration solutions to TouchWorks® EHR clients

NEW YORK – October 26, 2023 – Keena Healthcare Technology, a healthcare optimization organization, and Altera Digital Health, a global health IT leader, announce today that they have engaged in a reseller agreement. The expanded sales collaboration deal is an extension of the partnership and developer agreement Keena has had with Altera’s TouchWorks® EHR business unit since 2008.

Keena has had several years of successful selling into Altera’s TouchWorks EHR client base of provider practices and has consistently prioritized its strategic focus on developing new technologies and services needed to optimize their clinical and financial performance. In parallel, Keena has looked to maintain a select group of trusted strategic partnerships with industry leaders and best of breed niche technology vendors to efficiently extend their sales reach into select segments of the marketplace.

“We are very optimistic about our expanded relationship with Altera and the opportunity to work closely with their client success and client development teams,” said Craig Luce, Founding Partner of Keena Healthcare Technology. “There is both a strategic and cultural fit between our two organizations that we feel will be of significant benefit to the TouchWorks EHR client base, while at the same time fulfilling a common high priority initiative for Keena and Altera.”

With the current EHR market made up principally of system replacement transactions, a premium is placed on strengthening relationships with existing clients and providing them with new opportunities for performance optimization and value-add solutions. Altera’s expanded partnership with Keena demonstrates the company’s commitment to and investment in providing more value to their TouchWorks EHR clients.

”Altera Digital Health strives to be insanely great for our clients. We’re constantly identifying new ways technology can meaningfully improve their everyday lives, whether they’re from our own portfolio or that of our likeminded partners,” said Ben Scharfe, Executive Vice President of the TouchWorks EHR business unit at Altera Digital Health. “The timing is perfect for our sales team to leverage Keena’s past successes and provide an extended line of enhanced value solutions to our loyal TouchWorks EHR clients.”

About Keena Healthcare Technology

Keena is a full-service healthcare optimization organization focused on clinical workflows, interfaces, conversions and archival solutions. Built upon a vision for improving technology delivery, Keena is the collaboration of two companies that share a core value system for life, work, and healthcare. Having come from the pedigree of EHR Integration Services and Byte Sized Solutions, Keena transforms the way people manage information, develop workflows and share knowledge within healthcare. To learn more visit. www.keenahealth.com.

Media Contact

Michelle May | Director of Marketing

michelle.may@keenahealth.com | 773-936-6766

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Formerly the Allscripts Hospitals and Large Physician Practices business segment, Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit www.alterahealth.com.

Media Contact

AlteraMediaRelations@alterahealth.com

 

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About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

Healthcare executives and front-line users give solution highest marks for client satisfaction and user experience

NEW YORK – OCT. 19, 2023 – Altera Digital Health, a global health IT leader, today announced that dbMotion™ Solution earned the No. 1 ranking on Black Book Research’s list of the top clinical data integration and interoperability solutions. The ranking is based on Black Book’s survey of 4,021 health information management users at medical practices, hospitals and other healthcare organizations.

Black Book annually surveys healthcare professionals and clinicians from more than 4,600 hospitals, 600 integrated delivery networks, 2,800 clinics, 109,000 physician practices and 250 health plans. Approximately 8,000 products and services from more than 2,900 vendors are scored by respondents for 18 parameters including innovation and optimization, support and customer care, and reliability.

“With the shift to value-based care and information-blocking compliance, health data interoperability and integration have become essential to the clinical, financial and operational success of healthcare organizations everywhere,” said Richard Strong, Executive Vice President, dbMotion. “This award is not only a testament to the strength of the product, but also the dbMotion team’s unwavering focus on empowering clients to achieve their day-to-day and long-term organizational goals.”

Healthcare organizations leveraging dbMotion can integrate discrete patient data from diverse care settings, regardless of IT supplier, into a single patient record. The solution provides an actionable, longitudinal patient record with semantically normalized data, point-of-care tools and clinical analytics. With dbMotion, healthcare organizations can reduce the cost of care delivery, enable providers to deliver more informed patient care and drive better clinical outcomes.

To learn more about dbMotion, visit alterahealth.com/dbMotion.

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Formerly the Allscripts Hospitals and Large Physician Practices business segment, Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit www.alterahealth.com.

Media Contact

AlteraMediaRelations@alterahealth.com

 

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About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

Maidstone and Tunbridge Wells NHS Trust are winners in the Health Tech Awards 2023

We’re thrilled to report that Maidstone and Tunbridge Wells (MTW) NHS Trust has been announced as the winner in the Health Tech Digital Pathway and Workflow Optimisation Award category in the HTN Tech Awards 2023!

The trust developed a leading-edge Virtual Fracture Clinic (VFC) within Altera Digital Health’s Sunrise™ electronic patient record (EPR). This workflow management solution has saved eight days of admin time per month and is revolutionising data collection. It also helped drive better accessibility and delivered a smoother patient pathway—all while inspiring other trusts and departments.

The VFC itself is a service that expedites access to orthopaedic care for patients attending A&E across MTW, which comprises two hospital sites and a Minor Injury Unit (MIU). The service provides a thorough digital pathway from admission in ED through to inpatient, theatre and outpatient services, such as physiotherapy. The VFC is the first instance of a fully digital pathway for fractures deployed in an EPR, helping streamline the patient pathway while improving their experiences.

Key outcomes:

– Reduced printing costs
– Saved eight days of admin time per month
– Revolutionised data collection and accessibility
– Streamlined the patient pathway

Read the full case study here.

About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

NEW YORK and Wakefield, MA—Oct. 4, 2023—Altera Digital Health, a global health IT leader, and Harris Affinity (Affinity), a leading provider of financial decision support tools, today announced their new reseller agreement. The partnership will enable Altera to bring Affinity Decision Support (ADS), a financial and operational performance optimization platform and a recipient of HFMA’s Peer Review Certification for 2023, to its healthcare organization clients around the world.

Roughly half of U.S. hospitals ended 2022 with negative margins as expenses rose at a higher rate than revenues. Altera recognized the market demand for solutions that support financial stability and saw an opportunity to supplement its own offerings with ADS. A leader in activity-based costing, ADS is leveraged by hundreds of hospitals and health care systems across the U.S. and Canada including Franciscan Alliance, Montage Health and the major hospitals across the Ontario province. The reseller agreement means Altera can now offer clients the KLAS-ranked solution consisting of cost accounting, contract modeling and budgeting modules used to track and manage planning, performance, analysis and continuous improvement.

“From continued pandemic recovery efforts to economic pressures like inflation, healthcare organizations of all sizes in recent years have seen their margins shrink even smaller,” said Tim Fitzgerald, Portfolio Leader and Senior Executive Vice President, Harris Affinity. “Affinity is proud to partner with Altera to bring greater predictability and financial peace of mind to healthcare organizations in this everchanging industry.”

Altera Digital Health was founded in May 2022 following the acquisition of Allscripts Healthcare Solutions’ Hospitals and Large Physician Practices business segment by N. Harris Computer Corporation (Harris), an operating group  of Constellation Software Inc. Affinity is also a member of the Harris Healthcare portfolio, enabling the two organizations to tap into shared synergies to the benefit of their joint clients.

“As a fellow member of the Harris Healthcare family, we knew Affinity would share Altera’s intense focus on client needs and success, making this partnership a natural fit,” said Marcus Perez, President, Altera Digital Health. “I look forward to working with Affinity in service of our clients and their bottom lines to support the essential services they provide their communities every day.”

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Formerly the Allscripts Hospitals and Large Physician Practices business segment, Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit www.alterahealth.com.

About Harris Affinity

Harris Affinity (Affinity) is a worldwide provider of software solutions to help healthcare organizations optimize the financial potential of their facilities and services. Through integrated and standalone solution options, Affinity’s flagship product offerings combine sophisticated cost accounting and contract modeling, budgeting, and financial planning, and analytic tools to deliver the financial details healthcare providers need to support the sustainability of the organization. Harris Affinity, a wholly-owned subsidiary of N. Harris Computer Corporation, is headquartered in Wakefield, Massachusetts with licensed systems for use at more than 350 hospitals worldwide.

Media Contacts

For Altera Digital Health:

AlteraMediaRelations@alterahealth.com

For Harris Affinity:

Michael Marano

(781) 968-5068

mmarano@harrisaffinity.com

 

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About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

07/31/2023

Provation® iPro goes live at Te Whatu Ora Waikato

25 July 2023 – Altera Digital Health’s partner Provation’s award-winning Provation iPro anaesthesia solution has gone live at the Waikato and Thames hospitals of Te Whatu Ora – Health New Zealand. With the solution now live, anaesthesia staff are reaping the benefits of a cloud-based Perioperative Clinical Information Management Solution (PCIMS).

The intuitive and easy-to-use Provation iPro Anaesthesia Information Management Systems (AIMS) has been successfully implemented in several hospitals across Australia and Singapore. Clinicians rely on its exceptional capability to produce complete, compliant, legible anaesthesia records, ultimately enhancing patient safety and maximising clinical efficiency to optimise workflows. It is the first installation of its kind in New Zealand and is hosted on Microsoft Azure, which offers significant security and scalability benefits.

Altera Digital Health won the contract to implement Provation iPro at Te Whatu Ora Waikato in September 2021 with project implementation commencing in mid-2022. Waikato Hospital is the major regional hospital in Hamilton, whilst Thames Hospital is a smaller hospital 100 kilometres north of Hamilton. Altera Digital Health has delivered the Provation iPro Anaesthesia Information Management System (AIMS), including Provation iPro Pre-Admission Testing (PAT), IntraOp, Acute Pain Management (APM), Post Anaesthesia Care Unit (PACU) and Analytics at both sites, collectively supporting 25 operating theatres (including 37 PACU beds), a delivery suite and catheterisation lab and approximately 180 users.

Altera Digital Health Executive Vice President for APAC Todd Haebich said that in implementing a robust digital health system spanning the entire patient journey from theatre and PACU to pain management, the cloud-based solution was perfected by Waikato clinicians.

“One of the main benefits of Provation iPro is that it can be readily configured and tailored to address the requirements of perioperative services at whatever clinical setting it is required for,” explained Mr. Haebich.

“It is also easily integrated with Clinical Workstation, iPM/PAS and data and reporting systems.”

Te Whata Ora Waikato serves a population of more than 425,000, covering an area of more than 21,000 square kilometres.

Provation iPro AIMS went live at the Royal Adelaide Hospital in 2017 followed by the implementation of additional modules including iPro APM and PACU in mid-2018. The iPro PAT module went live at The Royal Adelaide Hospital in 2020, signalling the introduction of the full perioperative information management system.

“We are both proud and excited to have completed our first major installation in New Zealand and we trust that this will open new doors for us to leverage this, and other proven, world-class solutions in this country where we now have runs on the board,” added Mr. Haebich.

“We have benefitted from our collaboration with Te Whatu Ora and I applaud the team for putting people and whānau at the heart of its digital health journey.”

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For more information contact:
Grant Law Public Relations
grant@grantlaw.com.au
0488 518 414
AlteraMediaRelations@alterahealth.com

About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

Users at community hospitals, rehabilitation facilities give EHR highest marks for operational excellence

NEW YORK—July 25, 2023—Altera Digital Health, a global health IT leader, today announced that Sunrise™, an integrated electronic health record (EHR) built for hospitals and health systems, earned the No. 1 ranking on Black Book Research’s lists of the top inpatient EHRs for community hospitals with 101–250 beds as well as the top EHRs and support solutions for acute rehabilitation hospitals. The nationwide rankings are based on customer satisfaction surveys of EHR system users, across 18 key performance indicators, and were conducted from Q2 2022 through Q3 2023.

More than 1.2 million health IT users are invited to participate in Black Book’s annual survey of clinical, administrative, IT and finance leaders. Respondents from community hospitals with 101–250 beds gave Sunrise the highest scores among 23 total vendors for nine criteria, including reliability and consistency; innovation and optimization; and strategic alignment of client goals. Additionally, inpatient rehab hospital respondents rated Sunrise highest among 45 vendors for 10 criteria, including data security, patient privacy and backup services; support and customer care; and best-of-breed technology and process improvement.

“Altera aims to make healthcare easier to access, understand and navigate. It’s incredibly rewarding to have users across disciplines validate that Sunrise is delivering on those goals,” said Marcus Perez, President, Altera Digital Health. “From research and development to client service, I’m extremely proud of the Sunrise team, its unwavering focus on operational excellence and this recognition from Black Book.”

Designed with and for users at hospitals and health systems, Sunrise delivers a single-platform solution for an integrated continuum of care, giving clinicians the most current information available at the point of care. Sunrise includes acute, ambulatory and revenue cycle capabilities that help healthcare organizations achieve clinical, operational and financial success and drive next-level healthcare.

To learn more about Sunrise, visit alterahealth.com/sunrise.

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Formerly the Allscripts Hospitals and Large Physician Practices business segment, Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit www.alterahealth.com.

Media Contact

AlteraMediaRelations@alterahealth.com

 

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About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

17 July 2023: Mark Hutchinson, a Top 100 CIO, has recently been appointed Altera Digital Health’s Vice President of Healthcare Strategy & Transformation, EMEA. The clinical information systems provider is one of the leading providers of electronic patient records in the UK and works with a number of top performing trusts.

Mark has more than 20 years of experience in NHS IT with eight of them at board level, and joins Altera Digital Health after five years as Executive Chief Digital Information Officer at Gloucestershire NHS Foundation Trust.

During his time in the NHS, he has enabled some of the most impactful and successful digital transformation projects. This includes delivering the UK’s first telemedicine service in 2007 at Airedale NHS Foundation Trust and, most recently, deploying an EPR in only five months at Gloucestershire Hospitals NHS Foundation Trust.

Mark led the Sunrise™ EPR implementation at Salford Royal NHS Foundation Trust in 2013, which became the most digitally mature trust in the country in 2015 and then achieved Global Digital Exemplar status.

Throughout his career, Mark has championed taking an alternative approach to digital transformation by taking a faster, flexible and more efficient route to EPR deployments with modular approaches, which are often less disruptive and generate faster benefits for both patients and clinicians. His approach ensures a focus on patient care is the first step in successful EPR implementation.

In his new role, Mark intends to guide trusts to take similar approaches that are cost effective and deliver instant benefits to patient care.

“I know how challenging the current landscape is for NHS providers to deliver digital transformation,” Mark said “An EPR supplier duopoly is a real threat, and against this inflexible backdrop, innovation is at risk, as is taxpayer’s money.

“I joined Altera Digital Health because I am passionate about delivering technology that genuinely makes a difference to patients and clinicians. I’m excited by the opportunity to help more NHS organisations accelerate their digital maturity and bring in changes that transform patient care and make life better for frontline staff, without exhausting budgets or taking years to realise benefits.”

The appointment comes as part of Altera Digital Health’s drive to accelerate growth across the UK and ensure NHS trusts are equipped to deliver transformative digital projects quickly, using national or local budgets.

Mark continued, “The traditional model for EPR implementation is not fit for purpose. It’s extremely disruptive, and can be harmful to patients. I’m deeply passionate about championing an alternative platform approach to solutions that provides a fast, flexible and clinically driven roadmap towards digital maturity across integrated care systems and delivers rapid improvements for both patients and clinicians.”

Rachael Fox, Altera Digital Health Executive Vice President, UK & EMEA, said, “We’re delighted to welcome Mark to the Altera Digital Health team. Bringing his extensive digital transformation leadership experience, expertise and passion, Mark will be pivotal in delivering digital transformation projects at pace for many NHS organisations going forward.”

ENDS

Media Contact
Charlotte Tovey, Silver Buck (on behalf of Altera Digital Health)
charlotte@silver-buck.com
07852462266

About Altera Digital Health
Altera Digital Health is a global healthcare IT innovator. With more than 30 years of experience, we develop technology to connect and inspire healthier communities. Our platform approach to solutions provides a fast, flexible and clinically driven roadmap towards digital maturity across integrated care systems.

With more than 2,700 hospitals in more than 15 countries, our solutions support healthcare providers, governments and military institutions around the world. By keeping the human user at the centre of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit uk.alterahealth.com

About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

SINGAPORE – June 2023 – Altera Digital Health, formerly the Allscripts Hospitals and Large Physician Practices business segment and a global leader in healthcare IT, has announced that its Sunrise™ Oncology solution has gone live at National Cancer Centre Singapore (NCCS), a specialty centre under SingHealth, Singapore’s largest public healthcare group.

SingHealth, supported by the national HealthTech agency Integrated Health Information Systems (IHiS), will be using Sunrise Oncology to elevate its  multi-disciplinary and integrated care approach for more than 30,000 healthcare professionals in its network of acute hospitals, national specialty centres, community hospitals and polyclinics, which serve almost half of  Singapore’s healthcare needs.

As part of NCCS’ commitment to deliver high quality cancer care to patients in Singapore and the region, SingHealth started working on an extended e-chemotherapy project that encompasses the delivery of Sunrise Oncology as one component.

Sunrise Oncology is an oncology-specific EMR solution that provides clinicians the tools they need to support the complexities of cancer care. It provides decision support at the point of clinical prescribing and evidence-based treatment regimens with real-time analysis of efficacy, toxicities and outcomes.

The intention is to create a paperless electronic oncology workflow by consolidating the workflow for medical oncology across multiple SingHealth institutions, including NCCS, Singapore General Hospital (SGH), KK Women’s and Children’s Hospital, and satellite and outpatient cancer treatment centres at Sengkang General Hospital and Changi General Hospital. This brings together existing paper and electronic workflows into Sunrise to standardise and enhance the integration with patients’ electronic medical records. For example, a patient may receive their diagnosis and undergo their initial treatment at NCCS (or even as an inpatient at SGH), but subsequently choose to receive the remaining cancer treatment in a satellite centre closer to where they live for greater convenience. With Sunrise Oncology, doctors, nurses and pharmacists from across SingHealth institutions will have visibility of key patient information, including their prior treatment and any important notes (such as any adverse drug reactions).

“The implementation of Sunrise Oncology across SingHealth institutions provides a cluster-wide integrated oncology solution, which enables clinicians to access patient data more efficiently, improves patient safety and ensures seamless continuity of care for the patient,” said Associate Professor Lita Chew, Group Director, Allied Health, SingHealth and Head of Pharmacy Department, NCCS.

To meet growing healthcare needs, the new 24-storey NCCS building was officially opened in 2023 with increased capacity and expanded facilities dedicated to cancer care, rehabilitation, research and education.

As part of this expansion, Sunrise Oncology has been implemented in phases to standardise oncology workflows and streamline processes across all SingHealth institutions. This will support workflows for both solid tumours and blood cancers across oncology and haematology services — across institutions — and provide seamless integration with other Sunrise modules.

Todd Haebich, Executive Vice President, APAC of Altera Digital Health congratulated SingHealth on the Sunrise Oncology go-live at NCCS.

“Altera Digital Health is committed to driving a new era of healthcare powered by the Platform of Health; one with greater interoperability and lessened information burden that drives value-based care for improved health outcomes,” Haebich said “The flexibility of the Sunrise solution has enabled SingHealth to develop and build on the platform to deploy customised tools alongside a wide range of oncology protocol regimes. This ensures high-quality and standardised care, where patients can seamlessly move from inpatient care to outpatient care and vice versa. The Sunrise platform will support SingHealth in strengthening its care management processes and advancing its continued delivery of reliable, quality healthcare to Singaporeans.”

Anna Grammare, General Manager of Altera Digital Health Singapore and Philippines, added, “This has been a momentous and exciting 18 months for Altera in Singapore. We are proud to be supporting SingHealth in the rollout of Sunrise Oncology across the various institutions despite the massive impact of COVID-19 and other health system pressures. SingHealth and Altera Digital Health teams have worked closely to develop a solution that meets requirements across the different settings – inpatient, outpatient and in the future, paediatrics. The final solution is fit for purpose and integrates seamlessly into current workflows and into the Sunrise ecosystem at SingHealth.”

“As the technology agency for Singapore’s public healthcare sector, we strive to transform healthcare and improve the lives of patients through harnessing technology,” said Hooi Ka Mei, Director, Delivery Ops Management & Planning of Integrated Health Information Systems (IHiS). “We are proud to have been a part of this transformative journey for SingHealth, ensuring a seamless transition from its legacy system to Sunrise Oncology. We are confident that the new workflow and solution will pave the way for better oncology care for patients.”

Amidst the changing needs in the healthcare industry, Altera Digital Health is focused on delivering innovation across the entire care continuum and strengthening optimisation for hospital systems, creating long-term interoperability and changing how healthcare can be delivered.

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About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com
For more information contact: mediarelations@alterahealth.com.

About SingHealth
SingHealth, Singapore’s largest public healthcare cluster, is committed to providing affordable, accessible and quality healthcare to patients. With a network of acute hospitals, national specialty centres, polyclinics and community hospitals offering over 40 clinical specialties, it delivers comprehensive, multi-disciplinary and integrated care. Beyond hospital walls, SingHealth partners community care providers to enable the population to keep well, get well and live well. As part of the SingHealth Duke-NUS Academic Medical Centre, SingHealth also focuses on advancing education and research to continuously improve care outcomes for patients. For more information, please visit: www.singhealth.com.sg

About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

21 June 2023: Gloucestershire Hospitals NHS Foundation Trust (GHFT) has gone live with electronic prescribing and medicines administration (ePMA), as the next step in the trust’s five-year digital transformation journey. The Altera Digital Health solution was introduced as part of the trust’s Sunrise™ electronic patient record (EPR), also provided by Altera Digital Health.

As of February 2023, the system has been fully optimised and the entire prescribing and administration process has been digitised. This is across more than 50 adult inpatient wards over the two hospital sites, two emergency departments and a specialist oncology centre. It is already supporting improvements to patient safety, enhancing clinical workflows and improving patient flow.

With adult inpatient clinical and nursing documentation, observations and order comms already on Sunrise EPR, implementing ePMA was the most important next step in improving patient safety and reducing drug errors.

Driven by digital teams working alongside pharmacy and clinical specialists, integration with existing systems was key.

Israr Baig, Associate Pharmacy Director at GHFT said, “Improving patient safety by reducing errors was central to this go-live. Before ePMA was introduced, a drug may have been dispensed for a patient and sent to a ward, the item may be lost and re-dispensed. Now, there is a clear record of all supplies made to wards, preventing duplication significantly.”

He added, “Sunrise is integrated with EMIS, the Trust’s pharmacy supply interface, which removes the need for pharmacists and pharmacy technicians to transcribe between the two systems, reducing errors.”

Doctors and nurses on the wards can also automatically order medicines through Sunrise, so they no longer need to make a physical visit or phone pharmacy to prescribe.

Israr continued, “Each clinician can see where they are in the prescribing process by checking the tracking boards – from admission to discharge, by role and task. With remote access, we can carry out important checks and validations from wherever we are, if needed. And we can run reports to give us essential information on quality and safety, as well as supporting planning.”

As part of ePMA implementation, GHFT was able to move to electronic discharge summaries, meaning that timely communication with GPs has been instantly improved. This has also led to operational improvements to encourage early discharge now that medication discharge information is viewable on EPR.

“ePMA is one of the biggest digital changes we’ve introduced,” said Dr Paul Downie, Chief Clinical Information Officer and Chief Clinical Safety Officer at GHFT. “As well as delivering safety benefits for our patients, it has enabled our operational teams to support early discharge. We know that discharges home are often delayed whilst patients wait for essential medications. Going digital has given us better visibility of who needs what and when – resulting in discharges earlier in the day and better flow through our hospitals. “

Despite having the lowest digital maturity rating for a trust its size less than four years ago, GHFT is now setting its sights on HIMSS Stage 6. This includes having 25% of its medications administered and managed under a fully digital, or closed-loop system, by 2024.

Rachael Fox, Executive Vice President, UK & EMEA, Altera Digital Health said, “It has been a pleasure to work with the team at GHFT, which has gone from strength to strength on its digital journey. We are very pleased that Sunrise has been at the heart of this. Since initially going live with Sunrise in June 2021, the trust has brought about incredible change. We feel this shows that it is possible to quickly and safely deploy technology that is going to have an incredible impact on patient care.”

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Media contact
Siobhan Fitzsimons, Account Manager, Silver Buck (on behalf of Altera Digital Health)
siobhan@silver-buck.com
07450909516

About Gloucestershire Hospitals NHS Foundation Trust
Gloucestershire Hospitals NHS Foundation Trust is a large NHS trust in the South West of England, employing 8,000 staff supporting a population of 635,000. It provides a wide range of acute services, including a regional cancer centre, from its two large general hospitals – Gloucestershire Royal and Cheltenham General; as well as maternity services at Stroud Maternity.  Its mission is to: “achieve the best for our patients, their families, our staff and our communities” and to deliver “best care for everyone.”

The Trust’s long-term digital strategy is to reach stage 7 on the HIMSS EMRAM maturity model. It aims to become a digitally advanced hospital providing the kind of high-quality care that patients deserve, and staff aspire to deliver.

About Altera Digital Health
Altera Digital Health is a global healthcare IT leader. With more than 30 years of experience, we develop technology to connect and inspire healthier communities. Our platform approach to solutions provides a fast, flexible, and clinically driven roadmap towards digital maturity across integrated care systems.

With more than 2,700 hospitals in more than 15 countries using our solutions, we support healthcare providers, governments, and military institutions around the world. By keeping the human user at the centre of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit uk.alterahealth.com.

About Altera Digital Health

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.

Copyright 2024 Altera Digital Health Inc. and/or its affiliates. All rights reserved.

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