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The Philippines, October 2024 – St. Luke’s Medical Center in the Philippines has gone live with Altera Digital Health’s Sunrise™ electronic health record (EHR) platform, marking its formal transition from paper to digital records.
St. Luke’s Medical Center is recognised as the leading healthcare institution in the Philippines and one of the most advanced hospitals in the world. The private hospital has more than 1,000 beds and manages over 48,000 admissions and 2.7 million outpatient consultations annually. Arguably the most advanced platform of its kind in the Philippines, Sunrise will be used across the centre’s Quezon City and Global City facilities.
A highly configurable solution with integrative capabilities, Sunrise is a comprehensive open platform that connects all aspects of care across the entire care continuum, complementing St. Luke’s patient-centered approach to clinical care. It is used by many of the leading hospitals and health systems in the APAC region, providing them with clinician-specific workflows, and adding support that can lead to improved clinical outcomes.
St. Luke’s is pleased to bring Altera’s Sunrise solution on board. This smarter, scalable technology can help deliver more responsive patient care. EHRs have increasingly been recognised for improving patient care and enhancing efficiencies in healthcare processes. The Sunrise platform’s support will enable St. Luke’s team to digitise data, streamline existing processes, and achieve further scalability while providing secure facilitation and management of patient records, supporting clinicians in delivering the best care possible to patients.
The adoption of Sunrise EHR can help St. Luke’s Medical Center evaluate the outcomes of its interventions and treatments for its patients. By digitising the complex processes of clinical care on the EHR platform, doctors and clinicians can collaborate and manage patients’ health records more effectively. Eliminating outdated, time-consuming administrative tasks, allows clinicians to better focus on contributing to more value-based care for their patients.
“At St. Luke’s Medical Center, we are enhancing patient care through the adoption of Altera’s Sunrise EHR platform. This advanced technology enables our clinicians to collaborate more efficiently, streamline processes, and maintain a strong focus on patient-centered care, all while securely managing health records,” said Dr. Dennis P. Serrano, President and Chief Executive Officer of St. Luke’s Medical Center.
Sunrise can also empower clinicians with clinical decision support functions, providing information to assist them in making the right decisions on medication for their patients and improving patient outcomes. Through its sophisticated connected medication management feature, doctors can leverage the platform promptly to check on their prescription’s proper dosing and any drug-to-drug interactions with their patients.
Using the Sunrise™ EHR platform, clinicians can get a unified view of their patient’s health records and better organise their care history while their patients are with St. Luke’s Medical Center. The platform can act as an information hub across the healthcare system, making it possible for clinicians to holistically review patients’ past notes and care plans, helping solve the problem of fragmented records that many patients with multiple care providers have.
“Altera Digital Health is heartened to have the opportunity to share the benefits of Sunrise with an esteemed healthcare institution like St. Luke’s Medical Center, and we look forward to supporting them in solving the information burden that many providers in the healthcare industry face,” said Todd Haebich, Executive Vice President, APAC.
“Our Sunrise EHR platform is designed with flexibility in mind, and we believe it will equip St. Luke’s Medical Center with the tools to optimise their digital processes to support their patient and clinician needs, paving the way for stronger and better care delivery, while better supporting healthcare practitioners’ workloads.”
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit as.alterahealth.com.
For more information contact: alteramediarelations@alterahealth.com
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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Adelaide, October 2024 – Altera Digital Health is pleased to announce the successful go-live of its advanced electronic chemotherapy prescribing solution, iQemo, at the Royal Adelaide Hospital (RAH), Central Adelaide Local Health Network. This milestone marks a significant expansion of the state-wide rollout of SA Health’s Enterprise Chemotherapy Prescribing System (ECPS), designed to enhance cancer treatment for both adults and children across South Australia.
The RAH is South Australia’s flagship hospital, providing a comprehensive range of the most complex clinical care to an estimated 85,000 inpatients and 400,000 outpatients each year. The RAH is one of Australia’s most technologically advanced healthcare facilities, integrating the latest innovations across health, education and research to deliver high-quality care. The implementation of iQemo is an example of technological advancement and lastest innovation in cancer care delivery.
The ECPS project supports the implementation of consistent and standardised systemic cancer therapy processes, improving cancer patient safety and outcomes. ECPS has been initiated to achieve the vision of safe and timely provision of high-quality, evidence-based cancer care to the South Australian population. Following the go-live at the Royal Adelaide Hospital, there are more than 450 clinicians and healthcare administrators manage over 1,000 patients in iQemo, including those who are chemotherapy inpatients and attend the Cancer Day Centre on a daily basis.
In addition to the Royal Adelaide Hospital, iQemo has been successfully implemented at the Queen Elizabeth Hospital, Lyell McEwin Hospital, as well as throughout the regional local health networks. The rollout of these sites is being progressively implemented, with the goal of completing all 21 public hospital sites across metropolitan and regional South Australia by the end of 2025, to support patients requiring chemotherapy.
Altera Digital Health, formerly known as Allscripts, secured the competitive contract to deliver this pioneering electronic chemotherapy prescribing solution for SA Health in 2021. iQemo is a stand-alone, cloud-based system exclusively available through Altera Digital Health in Australia and New Zealand. It aims to improve patient safety by streamlining the prescribing of complex chemotherapy treatments through its intuitive user interface, allowing clinicians to focus more on patient care and less on administrative tasks.
“Clinicians at these major hospitals are now experiencing the advantages of a tested solution that greatly improves workflow efficiency and most importantly patient safety” said Todd Haebich, Executive Vice President, APAC, Altera Digital Health. “These iQemo implementations in Australia mark a significant step forward in enhancing oncology services. Used standalone or by integrating with the existing Sunrise EMR, iQemo delivers an elevated standard of patient care and we are excited to expand this capability to other sites across South Australia.”
The iQemo solution includes predefined protocols, prescribing, scheduling, dispensing, chemotherapy administration and comprehensive reporting. As a web-based system, iQemo minimises the risk of human error in clinical settings, ensuring safer and more efficient treatment processes.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit au.alterahealth.com.
For more information contact: alteramediarelations@alterahealth.com.
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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Membership to enhance interoperability and data usability for healthcare organizations
NEW YORK – November 13, 2024 – Altera Digital Health, a global health IT leader, today announced it has joined The Sequoia Project, a non-profit, public-private collaborative chartered to advance implementation of secure, interoperable nationwide health information exchange. Membership will drive continued innovation in interoperability, foster collaboration with industry leaders and ensure understanding of current regulations and standards for clients leveraging the dbMotion™ Solution, Altera’s data platform that aggregates and harmonizes data from multiple systems to improve patient outcomes.
The Sequoia Project is an independent advocate for nationwide health information exchange that engages with government and industry stakeholders to create practical solutions to interoperability challenges. Through its membership, Altera not only has a seat at the table to influence the project’s initiatives, but also to represent the priorities and needs of healthcare organizations leveraging dbMotion. As The Sequoia Project’s initiatives progress and new ones are launched, Altera will partner with and guide clients to support easier access to health information, more informed care decisions and better continuity of care.
“As a long-time supporter of trust frameworks and standards like FHIR, Altera demonstrates its dedication to nationwide interoperability and unlocking the full potential of health data,” said Mariann Yeager, CEO of The Sequoia Project. “We are excited to welcome Altera as a member of The Sequoia Project and look forward to working together as we make interoperability a reality for patients and providers across the country.”
“Full interoperability will be a true game changer for healthcare, driving higher quality care, reducing costs and making healthcare services more accessible to patients, regardless of where they live or receive care. At Altera, we’re deeply committed to empowering our clients with the digital technologies and frameworks necessary to those ends,” said Kevin Ritter, Executive Vice President of dbMotion at Altera Digital Health. “Our membership with The Sequoia Project reinforces Altera’s mission to advance healthcare, and we’re excited to take the next step in that journey together.”
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alterahealth.com
About The Sequoia Project
The Sequoia Project is a non-profit, 501c3, public-private collaborative chartered to advance implementation of secure, interoperable nationwide health information exchange. The Sequoia Project focuses on solving real-world interoperability challenges and brings together public and private stakeholders in forums, such as the Interoperability Matters cooperative, to overcome barriers. The Sequoia Project is the Recognized Coordinating Entity (RCE) for the Office of the National Coordinator for Health IT’s Trusted Exchange Framework and Common Agreement (TEFCA). In this role, The Sequoia Project developed and will implement and maintain TEFCA’s Common Agreement component and operationalize the Qualified Health Information Network (QHIN) designation and monitoring process.
Media Contact
For Altera Digital Health:
AlteraMediaRelations@alterahealth.com
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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Software-as-a-service EHR gives rural, critical access and community hospitals a complete system to support their independence
NEW YORK – October 29, 2024 – Altera Digital Health, a global health IT leader, today announced that Paragon® Denali, an electronic health record (EHR) natively deployed in the Microsoft Azure cloud platform, is now generally available. Leveraging a software-as-a-service (SaaS) model, Paragon Denali brings cloud-enabled features and containerized services to rural, critical access and community hospitals, providing greater system reliability and data accessibility while supporting organizational growth and improved user experiences.
Hospitals require rapid, ongoing access to real-time data to drive informed decision-making, from clinical diagnosis to financial and operational efficiency. With these needs in mind, Altera built Paragon Denali on Azure with containerized services to minimize client downtime and, in turn, disruptions to patient care and cash flow. Clients will now be able to easily implement upcoming functionalities from Altera in an expedited manner. In addition to a reduction in hardware and maintenance costs, hospitals on Paragon Denali will have the ability to scale the system up or down as needed. As longtime partners, Altera and Microsoft’s combined power will also provide clients the advanced security controls needed to help protect against the evolving threat landscape.
“Paragon has been an essential investment for our healthcare system, driving EMR best practices across our hospitals. Our providers and clinical and operational end users have the flexibility they need to focus on providing safe, quality patient care,” said Meghan Bisping, Chief Information Officer, Pipeline Health System. “Altera’s investment of time and resources into their solutions has provided important support as we meet the rising demands of healthcare. We look forward to seeing how our work with Altera for Paragon Denali will drive our organization’s future success.”
Paragon Denali offers clients proven EHR capabilities as well as a single database by integrating emergency department, ambulatory, financial, revenue cycle and enterprise resource planning data. Leveraging a single system across the organization not only provides a single source of clinical truth to busy providers, but also reduces data redundancy, IT complexity and costs. As market consolidation expands in healthcare, Paragon Denali will provide tools to help clients maintain their independence, achieve financial stability and continue providing high-quality care to their communities.
“Community hospitals often have fewer resources than large health systems, but they must navigate many of the same regulatory requirements, financial pressures and IT complexities,” said Mark Bruno, Executive Vice President for Paragon, Altera Digital Health. “Paragon Denali was designed to fulfill the unique needs of these organizations and enable them to steadily evolve with the entire industry. I’m proud of the team’s relentless focus in bringing Paragon Denali to life, and I look forward to bringing higher-level EHR experiences to our clients as they take this next step with Altera.”
“The cloud represents a new era for healthcare, enabling organizations to respond to evolving clinical and operational pressures while empowering providers with robust data and AI-driven capabilities,” said Todd Mersch, General Manager, Health & Life Sciences, Microsoft. “Paragon Denali on Microsoft Azure is a new chapter in our longstanding relationship with Altera as we work to unlock the full value of health data and meaningfully improve healthcare experiences for providers and patients alike.”
To learn more about Paragon Denali, visit alterahealth.com/paragon.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alterahealth.com.
Media Contact
AlteraMediaRelations@alterahealth.com
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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Gloucestershire Hospitals NHS Foundation Trust has successfully gone live with Altera’s Sunrise™ Knowledge-based Medication Administration (KBMA) system, across all adult inpatient wards. This move enhances patient safety with closed-loop medicine administration and will accelerate digital maturity towards the HIMSS Electronic Medical Record Adoption Model (EMRAM) stage 6 target.
Over a three-week period last month, the system was rolled out in phases starting with three early adopter wards at the trust’s Cheltenham General Hospital site. The trust specifically selected three wards that had stable populations and patients with medium to high medication needs. This approach enabled the system to be put through its paces and adjustments to be made before rolling out to all remaining adult inpatient wards at the site a week later.
The final stage of the implementation saw all adult inpatient wards successfully go live at the trust’s other major regional hospital site, Gloucestershire Royal, the following week.
Known to staff as the Scan4Safety initiative, the new system is enabling users to positively identify patients and validate medicines at the point of drug administration using barcode technology within Sunrise KBMA. The new functionality is driving a fully closed-loop medication administration process, which is safer, smarter and more streamlined.
Speaking on the reception the new solution has had from patients, Matt Little, CNIO at Gloucestershire Hospitals NHS Foundation Trust, said, “I’ve been out on the wards following each go-live and patients clearly recognise the importance of ensuring patient identification while administering medications.
“They also appreciate the steps we are taking to verify medications. On some wards, we have patients who receive multiple different medications and the process of assembling those together with ensuring you’ve got the right strength and dose all comes under the ethos of the Scan4Safety initiative.”
From a staffing perspective, it is supporting teams to reduce adverse drug events and administration errors by acting as a trusted “digital colleague.” It is providing extra confidence when administering medications and validating the five rights of medication administration: Right Patient, Right Medication, Right Time, Right Route and Right Dose.
The recent go-live is part of a comprehensive digital transformation strategy to increase digital maturity and reach HIMSS EMRAM Stage 6 accreditation. Closed-loop medicine management is a key requirement for HIMSS EMRAM certification, a globally recognised standard of digital maturity linked to safety and efficiency.
Sunrise KBMA is a key element of the strategy that also included implementing the Sunrise™ EPR in 2019. The closed-loop medicines management solution, incorporating electronic prescribing, the interface to the Pharmacy departmental solution, clinical decision support and now closed loop medicines administration has been deployed within the single Sunrise EPR platform to provide faster access to patient records while delivering care.
In summary, James Hodgin, ePMA Programme Lead said, “The successful go-live is the culmination of months of work from the dedicated team we have at the trust. We’ve had fantastic support from senior leadership, clinical and digital colleagues on this programme. The enthusiasm and support across successive go-lives in ePMA phase 2 has enabled us to deliver real change, culminating in CLMA. Everyone involved has done an amazing job, helping to increase our digital maturity and embed a safe care delivery model across the trust, for which I am very grateful.
“Since going live, CLMA has continued to bed in well, in the first week of September alone 14,315 patient scans were recorded and 66,335 medications were scanned. As a trust we’re keen to deliver the benefits which Closed Loop promised, and in early evaluations with our nursing staff 93% saw the benefit of the system and 64% said the system makes them feel safer when administering medications. It’s a really promising start at this early stage.”
Rachael Fox, Executive Vice President, EMEA at Altera Digital Health, said, “It’s been wonderful supporting Gloucestershire Hospitals on their accelerated path to digital excellence and the team there has done amazingly well. The trust was aware of the capabilities of the system after seeing it go-live at Liverpool Heart and Chest Hospital NHS Foundation Trust and the contribution it made to the trust reaching the first HIMSS EMRAM State 7 status in Europe on the new standard. It gave the trust the confidence to select Sunrise KBMA, so I’m pleased we’ve been able to work together to emulate the solution and its benefits at Gloucestershire Hospitals NHS Foundation Trust.”
ENDS
Media Contact:
Jodie Cheetham (on behalf of Altera Digital Health)
07967 136010
Notes to editor
About Altera Digital Health
Altera Digital Health is a global healthcare IT leader. With more than 30 years of experience, we develop technology to bring next-level healthcare within reach. Our approach to solutions provides a fast, flexible and clinically driven roadmap towards digital maturity across integrated care systems.
With more than 2,700 hospitals in more than 15 countries, our solutions support healthcare providers, governments and military institutions around the world. By keeping the human user at the centre of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit uk.alterahealth.com.
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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30 July 2024: Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust (WWL) has become the first organisation in the UK to deploy Altera Digital Health’s patient flow solution. The Trust expects the system to be integral in realising operational efficiencies and improving patient safety and care, including making discharge more streamlined.
The system has gone live at the Trust’s Royal Albert Edward Infirmary, which provides a base for emergency and acute services for 326,000 local people. Ward staff, along with the bed management, portering, domestic, and infection prevention and control teams, are using the system either directly or via integration with its existing Altera Sunrise™ EPR system.
Altera Patient Flow ™ is providing visibility of capacity with real-time insight into bed status, bed availability and patient movement across the whole hospital that it didn’t have before. Greater oversight is making it possible to take a proactive approach to manage emergency and elective patient flow.
The solution went live in March. Pam Green, Deputy Director for Clinical Informatics and Chief Nursing Information Officer at WWL, said: “Overall the rollout has been really successful. Staff have embraced the change and the technology adoption has been brilliant. They understand that by supporting the service improvement it won’t just make a difference to their working day but will ultimately have a big impact on our patients. We’ve had some very positive feedback from staff in terms of usability and accessibility and releasing time to reinvest back into patient care.”
Patient Flow has digitally transformed the portering and domestic workflows. Instead of tracking tasks with pen and paper, the domestic team can move around with an iPad, which clearly shows their job list. Similarly, the portering team’s radios have been replaced by iPhones to manage requests and worklists via an app.
The domestic team is benefitting from the system automatically allocating jobs in the vicinity where they’ve finished cleaning a bed to streamline workflow and use capacity as effectively as possible. If a bed is reserved in the system, a priority clean will automatically be generated for the bed over others that are vacant. This enables patients to move around the hospital more quickly and efficiently.
Kevin Parker-Evans, Chief Nursing Officer at WWL, said: “The digital transformation has driven a significant culture change. Throughout my career bed management has always been a paper collation exercise , but paper is never live. By the time you’ve finished gathering the information it will have changed. That’s why the bed managers particularly like the bed board in the system. They can access a real-time glance of every bed on site, which shows whether a bed is occupied/vacant, along with the cleaning status. It’s given us a true live state and now we intend to use it to navigate our bed and capacity meetings.”
The solution is also giving the Trust oversight of capacity from an infection prevention perspective. Staff can see areas that are infected and can’t be used or need reviewing. Historically, this was managed with spreadsheets. If a patient has an infection status and they leave a bed permanently, the system will automatically generate a bed clean to increase resource utilisation and minimise delays.
The Trust is also using the system to improve discharge processes to gain further efficiency savings. With bed management, a lot of time was wasted by staff being reliant on manually collecting discharge data by visiting each ward. Patient Flow will automate these processes and give more visibility and autonomy to manage the flow of patients who are coming on and off the wards, helping the Trust increase the number of patients that are discharged before midday.
Following a current/future state analysis, the Trust is projected to double the number of people discharged before noon. Longer term, it is aiming to achieve 40% of morning discharges by 10 a.m.
Mary Fleming, Chief Executive of WWL, said: “WWL is a digitally enabled Trust following investment in our EPR infrastructure and combined with patient flow management it will provide crucial real-time data for decision-making. This will play a major role in creating a seamless, integrated healthcare system that prioritises patient needs, enhances staff efficiency and keeps pace with the demands of the modern healthcare landscape.”
Rachael Fox, Executive Vice President, EMEA at Altera Digital Health, said: “We are glad to be building on our digital partnership with WWL with the deployment of Altera Patient Flow. The Trust is pioneering its use to prioritise flow, which will be a key digital enabler to unlock workflow optimisation, increased capacity and enhanced care. Planning has started on rolling the system out further across the Trust’s Wrightington Hospital and day surgery sites.”
ENDS
For media inquiries, please contact:
Jodie Cheetham, Silver Buck (on behalf of Altera Digital Health)
jodie@silver-buck.com
07967 136010
About Wrightington, Wigan and Leigh NHS Foundation Trust
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is a major acute trust serving the people of Wigan and Leigh. Innovative and forward thinking, the trust is dedicated to providing the best possible healthcare for the local population in the Wigan Borough and surrounding areas.
About Altera Digital Health
Altera Digital Health is a global healthcare IT leader. With more than 30 years of experience, we develop technology to bring next-level healthcare within reach. Our approach to solutions provides a fast, flexible and clinically driven roadmap towards digital maturity across integrated care systems.
With more than 2,700 hospitals in more than 15 countries, our solutions support healthcare providers, governments and military institutions around the world. By keeping the human user at the centre of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit uk.alterahealth.com.
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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EAST GRINSTEAD, ENGLAND – April 18, 2024 – Queen Victoria Hospital NHS Foundation Trust (QVH), a specialist centre providing life-changing reconstructive surgery and rehabilitation for patients across the South East of England, has signed a five-year contract with Altera Digital Health to deliver an electronic patient record (EPR) system.
To meet NHS England’s target for trusts to have an electronic patient record by March 2026, QVH has purchased Altera Sunrise™ EPR, which includes Core Clinicals, Order Comms, eObservations, Secure Health Messaging, Mobile, Patient Flow, Clinical Performance Manager, Theatres, e-Prescribing, and PAS, all supported by Altera Managed Services.
A fully integrated EPR is central to the Trust’s digital strategy and will support staff to do more with connected information and enhance patient care. Considerable efficiency savings are expected to be released in areas where the system will replace paper processes and prevent the need to log into separate systems to compile patient information. The valuable time saved will enable staff to focus on providing the best possible care for patients.
QVH’s world-leading clinical teams provide specialist surgery and non-surgical treatment for people across the south east and beyond. It offers regional and national services in conditions of the hands and eyes (corneoplastics), head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics. QVH also runs a minor injuries unit, therapies services and a sleep disorder centre.
The trust is the second specialist trust to select Altera’s EPR, following Liverpool Heart and Chest Hospital NHS Foundation Trust, which was recently awarded HIMSS Stage 7 accreditation.
Kirstin Timmins, Chief Operating Officer, at QVH said: “Finalising the contract with Altera is an important milestone for QVH. Developing an EPR is an exciting project for us and a significant part of our digital and overall organisational strategy. The EPR system will support us to seamlessly collaborate and deliver timely, informed care, significantly reducing the time taken to access patient information. Colleagues were impressed with the benefits of Altera’s solution and are eager to progress the project and plan to go live.”
Colleagues working in QVH’s community services will benefit from remote access to the integrated record, with the ability to contribute to a patient’s record during home visits and appointments at regional clinics. These episodes of care will be updated in real-time and available for staff to access in the main hospital site.
The flexibility and integration capabilities of the Altera EPR solution will be utilised heavily at QVH, with data from other NHS trusts available for clinicians to view as part of the new electronic patient record.
Rachael Fox, Executive Vice President, EMEA at Altera Digital Health, said, “We are delighted to be partnering with QVH to deliver its EPR. The team’s enthusiasm for change has been amazing and staff is already seeing how transformative the impact will be. We can’t wait to get started on delivery and quickly advance the trust’s digital maturity.”
ENDS
For media inquiries, please contact:
Jodie Cheetham, Silver Buck (on behalf of Altera Digital Health)
jodie@silver-buck.com
07967 136010
About Queen Victoria Hospital NHS Foundation Trust
QVH is a leading specialist centre for reconstructive surgery and rehabilitation, helping people who have been damaged or disfigured through accidents or disease. For more information please visit www.qvh.nhs.uk.
About Altera Digital Health
Altera Digital Health is a global healthcare IT innovator. With more than 30 years of experience, we develop technology to connect and inspire healthier communities. Our platform approach to solutions provides a fast, flexible and clinically driven roadmap towards digital maturity across integrated care systems.
With more than 2,700 hospitals in more than 15 countries, our solutions support healthcare providers, governments and military institutions around the world. By keeping the human user at the centre of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit uk.alterahealth.com.
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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Altera EHR built on Microsoft Azure to drive higher standard of care at rural, critical access and community hospitals
ORLANDO, Fla. – March 12, 2024 – Altera Digital Health (HIMSS booth #2546), a global health IT leader, today announced the development of Paragon Denali, an electronic health record (EHR) natively deployed in the cloud, specifically designed for rural, critical access and community hospitals. Built on Microsoft Azure, the Altera EHR system will bring cloud-capable features and containerized services to healthcare organizations, enabling faster, more informed care decisions and greater financial and operational efficiencies. Paragon Denali is targeted to be generally available by the end of 2024.
From rising labor and supply costs to shrinking reimbursements, hundreds of U.S. hospitals are at risk of closure. Altera, a longtime partner of Microsoft, recognized that offering Paragon in a software-as-a-service (SaaS) model would give smaller hospitals a single platform to manage clinical and financial data without further straining their staff, resources and budgets. While on-premises EHR upgrades often necessitate hours of downtime, building Paragon Denali on Azure will mean minimal downtime for clients and fewer disruptions to patient care. Paragon Denali will also integrate data from acute and ambulatory care settings, giving providers comprehensive views of patient information from a single source of clinical truth.
Cybersecurity remains another priority for hospitals, as healthcare data breaches affected nearly 133 million people in the U.S. in 2023, more than double the year prior. Paragon Denali clients will benefit from a highly secure Azure cloud foundation managed by Microsoft, with multilayered, built-in security controls enabling data safeguards that are typically only accessible to large health systems. Additionally, Paragon Denali will enable data interoperability with third-party solutions so clients can implement new innovations, such as artificial intelligence (AI) and robotic process automation (RPA), and meet regulatory requirements with ease.
“For more than 25 years, Paragon has given hospitals the tools they need to serve their communities and provide great patient care. The evolution to Denali reflects our clients’ evolving needs, and this investment in the product will really drive long-term value,” said Mark Bruno, Executive Vice President for Paragon, Altera Digital Health. “We are excited to join forces with Microsoft to deliver a market alternative that grows with client organizations, supports their independence and elevates healthcare experiences for everyone involved.”
“The potential of this new generation of AI to transform the healthcare industry is immense,” said Nina Somerville, VP, US Health & Life Sciences, Microsoft. “Paragon Denali, one of the first cloud-based containerized EHRs focused on offering small and rural providers advanced capabilities, will combine the latest advances in cloud and AI technology with Altera’s expertise in digital health to empower healthcare professionals and improve patient care.”
To learn more, visit the Altera Digital Health website here or stop by Altera’s HIMSS24 booth (#2546), where Altera leaders will deliver a Paragon Denali launch presentation on Tuesday, March 12, at 1 p.m. ET.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit www.alterahealth.com.
Media Contact
AlteraMediaRelations@alterahealth.com
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About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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Liverpool Heart and Chest Hospital NHS Foundation Trust (LHCH) is honoured to join an elite group of hospitals around the world who have successfully validated against the HIMSS (Healthcare Information and Management Systems Society) international EMRAM Stage 7 standards.
EMRAM – the Electronic Medical Record Adoption Model – assesses a health facility’s adoption and maturity of its digital capabilities. Being validated at Level 7 confirms that LHCH has achieved the highest international quality standard for excellence in digital and data to support outstanding patient care and services.
A rigorous on-site assessment took place this week, with LHCH being the first trust in Europe to be assessed against the new and more extensive Stage 7 HIMSS standards.
HIMSS inspectors observed clinical staff using the Trust’s electronic patient record system and electronic data and analytics functions, to demonstrate how digital use is embedded throughout clinical practice to improve patient care and to drive service improvement.
Liz Bishop, LHCH Chief Executive, said: “We’re thrilled that LHCH has achieved such a prestigious rating, at Stage 7, with HIMSS. This is testament to the incredible digital vision here at LHCH and the professionalism of all our teams who have embraced new digital ways of working and adopted new technology to enable us to deliver outstanding care for our patients.”
John Rayner, who led the international assessment team, said: “This is a fantastic hospital which has thoroughly embraced the power of technology and innovation to absolutely transform everything that they do. The enthusiasm for this was palpable the minute we walked through the door. Managerial and clinical teams alike are so passionate and proud of the journey that has finally taken them to this point. It is amazing to see such commitment and how this energy has improved patient safety and the overall quality of clinical care.”
Kate Warriner, LHCH Chief Digital and Information Officer, said: “I’m so proud of our digital, operational and clinical teams, and all the incredible work they have done across the Trust to achieve this accreditation. We’ve been on a remarkable digital journey in recent years, and since achieving HIMSS Stage 6 in the middle of the pandemic in 2021, this progress has continued at pace.
“Through the integration of clinical systems, embedding information sharing across care services, and investing in digital infrastructure, cyber security and intelligence-led care, staff have been enabled to deliver even better, safer and more efficient patient care.”
Kate added: “While it is clearly a tremendous achievement to have received EMRAM Stage 7 accreditation, we know there’s even more we can do. As such, we will continue to look for ways to harness digital technologies to further optimise patient care, safety and effectiveness of our services.”
LHCH Medical Director and Chief Clinical Information Officer, Mr Manoj Kuduvalli, said: “A tremendous amount of work has taken place over the last 10-11 years since we first implemented our Trust-wide electronic patient record system.
“In 2013 we successfully moved away from using paper patient records and introduced fully digital ways of documenting patient care and accessing clinical information.
“Therefore, we are absolutely delighted to be formally recognised in such a select group of healthcare centres as a Stage 7 trust.”
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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MINDEF’s Sunrise EMR upgrades to Sunrise 22.1 and implements Altera Opal 22.1
Singapore, January 2024 – Altera Digital Health has completed a successful upgrade of Ministry of Defence’s (MINDEF) Sunrise™ EMR platform whilst also implementing Altera Opal to provide document management functionality. Both platforms are now running version 22.1, which offers an enhanced user experience and new features, and also represents the first upgrade to Sunrise in the Asia-Pacific region.
The award-winning, Sunrise-powered PACES 3 system has been deployed by the Singapore Armed Forces (SAF) Medical Corps since 2016. It integrates with Singapore’s National Electronic Health Records system and enables soldiers to manage and book their own medical appointments, as well as access information on their medical history and previous interactions with health professionals, all of contributes to a greater sense of health ownership amongst members of MINDEF/SAF.
Sunrise Military provides core functionality for primary and acute care and many other key capabilities, including referral management, allied health, pharmacy and medical imaging, and patient portal. The solution also includes tools specifically designed to improve the delivery of healthcare for military organisations.
Altera Digital Health’s Todd Haebich, Executive Vice President, APAC, said that the upgrade to version 22.1 on both platforms was a job well done for the EMR team comprising Altera staff and SAF personnel.
“EMRs for military, by their very nature, are associated with the most stringent security requirements, and so an upgrade of this significance is testimony to the hard work and dedication of the team,” explained Mr. Haebich.
“MINDEF’s EMR helps support the health and readiness of its personnel to serve its nation, and because war zones, disaster areas and other environments where militaries operate are often far from home, the system has been equipped with advance mobility features so that clinicians can access the EMR from remote locations.”
COL (Dr) Mark Tan, SAF Medical Corps’ Operations Manager for PACES 3 expressed his appreciation to the Altera project team and its management for their support in making the upgrade a success.
He said, “SAF Medical Corps recognises and appreciates the ground support rendered by the Altera project team especially during Go-Live which helped to rapidly address any issues that cropped up.”
Sunrise 22.1 delivers an array of new features across its clinical and financial applications. These features enhance workflows, improve system performance, enable compliance with regulatory obligations and improve overall usability.
Altera Opal is a digital health record and is operational in many leading health services in Australia whilst also deployed as a document management solution as part of the Sunrise platform of health in Australia, Singapore, Philippines, Canada, US and the United Kingdom. Altera Opal 22.1 offers an enhanced user experience, up-to-date platform support and enhanced maintainability, as well as performance and security improvements.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Formerly the Allscripts Hospitals and Large Physician Practices business segment, Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit as.alterahealth.com.
For more information contact: alteramediarelations@alterahealth.com.
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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Chicago-area health system to gain fully integrated EHR, compliance and revenue cycle solutions
NEW YORK – Nov. 9, 2023 – Altera Digital Health, a global health IT leader, today announced that Resilience Healthcare, a health system serving the Chicago metropolitan region, has signed an approximately seven-year contract to leverage the company’s Paragon® electronic health record (EHR) platform, designed for community hospitals. Additionally, the organization will implement Altera’s Ventus Contract Management, Ventus Compliance Advisor and Ventus Intelligent Coding solutions to optimize revenue and reduce compliance risk.
With a commitment to high-quality care and community, Resilience Healthcare operates West Suburban Medical Center, a 239 bed safety-net hospital based in Oak Park, Ill., Weiss Memorial Hospital, a 236-bed safety-net facility located in the North Side of Chicago, and a satellite location in River Forest. The organization offers a full range of inpatient and outpatient medical and surgical services. Previously, Resilience Healthcare used different EHR systems for acute and ambulatory care. With Paragon, the organization will gain an integrated clinical, financial and ambulatory solution across all care settings as well as clinical decision support tools at the point of care. Paragon is delivered in the Azure cloud, providing healthcare organizations with a reliable, scalable system bolstered by Microsoft’s advanced security controls.
“Healthcare organizations want to get the most out of their substantial IT investments, but for community hospitals, it is absolutely critical,” said Dr. Manoj Prasad, President & Group CEO, Resilience Healthcare. “As we explored our options in the market, we found that Altera’s offerings would help our providers deliver exceptional care and give us a fully integrated solution to address the business needs of the organization.”
In addition to Paragon, Resilience Healthcare will adopt multiple solutions from Altera’s Ventus portfolio, including Ventus Intelligent Coding, an abstracting tool for outpatient facilities and emergency care physicians enabling efficient and consistent charge capture; Ventus Contract Management, a payor management solution that helps providers determine if negotiated contracts are profitable and calculate expected reimbursement; and Ventus Compliance Advisor, a Medicare compliance solution that automates medical necessity checking and code auditing compliance for outpatient services.
“Altera has a mission to elevate healthcare, not only for the patients served by our clients, but for everyone who plays a role in each healthcare experience, from the exam room to the billing office and everything between,” said Marcus Perez, President, Altera Digital Health. “I look forward to working with the Resilience Healthcare team to ensure smooth implementations and provide support across the organization in the years to come.”
To learn more about Paragon and Ventus, visit alterahealth.com/paragon and alterahealth.com/ventus.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Formerly the Allscripts Hospitals and Large Physician Practices business segment, Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit www.alterahealth.com.
Media Contact
AlteraMediaRelations@alterahealth.com
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
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7 November 2023 – Altera Digital’s Health’s electronic chemotherapy prescribing solution has gone live at the Lyell McEwin Hospital in Adelaide as well as the Mount Gambier and Districts Health Service on South Australia’s Limestone Coast. The go-lives are the first in the state-wide rollout of SA Health’s Enterprise Chemotherapy Prescribing System (ECPS), which is being introduced to support the needs of both adults and children attending any of the 21 public hospital sites across metropolitan and country South Australia and who require chemotherapy treatment.
The Lyell McEwin Hospital (LMH) is a major tertiary hospital located in Adelaide, South Australia, that provides medical, surgical, diagnostic, emergency and support services to a population of more than 400,000 people living primarily in Adelaide’s north and north-eastern suburbs. The Mount Gambier Hospital is located 450 kilometres (280 mi) southeast of capital Adelaide and serves a population of nearly 30,000 people.
In 2021, Altera Digital Health (then known as Allscripts) won a competitive tender to deliver an electronic chemotherapy prescribing solution with SA Health.
iQemo is a stand-alone, cloud-based specialist chemotherapy prescribing solution exclusively available through Altera Digital Health in Australia and New Zealand. Designed to improve patient safety and accessible from virtually any device, iQemo simplifies the prescribing of complex treatments through its intuitive user interface, so users can spend more time with patients and less time writing prescriptions. It is a complete end-to-end solution that includes predefined regimens, prescribing, scheduling and dispensing, through to chemotherapy administration and reporting.
Altera Digital Health’s Todd Haebich, Executive Vice President, APAC, said that as a web-based solution, iQemo reduces risk in a clinical setting where even the smallest of human errors can have disastrous consequences.
“Clinicians at these two major hospitals are now realising the benefits of a tried and proven solution that greatly improves workflow efficiency and, most importantly, patient safety,” explained Mr. Haebich.
“These are the first two installations of iQemo in Australia and it is a significant milestone in the delivery of Oncology services in particular,” added Mr. Haebich. “iQemo is integrated with their existing EMR and it equates to an even better standard of patient care, and we look forward to introducing other sites across South Australia to this very capable technology.”
iQemo, will now be rolled out to the other SA Health hospitals and facilities that deliver cancer treatment services across South Australia.
The rollout of iQemo will now focus on regional hospitals and health centres across SA, with major sites such as the Royal Adelaide and Flinders hospitals scheduled for the first quarter of 2024. All major centres are expected to be using iQemo around the second quarter of 2024.
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For more information contact:
Grant Law Public Relations
grant@grantlaw.com.au
0488 518 414
AlteraMediaRelations@alterahealth.com
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.