Client Story
Optimizing Paragon EHR through partnership at Columbus Community Hospital
Columbus Community Hospital (CCH), a nonprofit, acute-care medical facility in Columbus Nebraska, strives to provide personalized care in a compassionate and supportive environment. The hospital went live with Paragon® in 2010, with the intention to enhance patient care and user experience. This sparked a tight-knit and mutually beneficial relationship between CCH and Altera Digital Health.
The hospital has a dedicated Altera Client Development Executive and Client Success Manager to help provide consistency. Stacy Westfall, Information Systems Director at CCH explains, “They are willing to listen and fix any sinkholes we deal with. It is vital to us that they are in the know about what is going on. We give them our input and feel like we are listened to.”
When speaking of the Paragon solution, CCH leadership believes Altera is making great strides in improving the product. “The company is investing time and resources into the solution. Paragon has been a great product for us. We never want to switch,” Westfall says.
To learn more about Columbus Community Hospital’s use of Paragon and partnership with Altera, read the full story here.
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