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Best of both worlds: Documentation and navigating patient interactions

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Few providers chose the rigors of healthcare out of a love of documentation. In fact, many healthcare professionals feel the strain of documentation on their connection with patients, as they become increasingly tethered to screens, navigating the (sometimes) unrelenting demands of technology. The essence of patient care—a genuine connection—has, at times, been overcome by the demands of data entry and compliance. Of course, electronic health records (EHRs) and other healthcare technologies have undoubtedly improved many aspects of healthcare, resulting in reduced medical errors and streamlined processes, but they’ve also introduced new challenges. Therefore, healthcare technology going forward must be adaptive to what providers need at the point of care and beyond, while maintaining the importance of accuracy and compliance. Additionally, we must prioritize clinicians’ wellbeing, because without that, clinicians’ outlooks on patient care could suffer.

doctor talking to patient face to face

Meaningful conversations matter

Imagine a clinician sitting eye-to-eye with a patient, conversing about a new diagnosis. By facing the patient, that clinician is now able to engage their full attention to them. Next to the clinician, ambient listening technology picks up on their conversation and structures it into accurate clinical notes and documentation. With more focus on the patient and less time spent on documentation, that clinician can provide exceptional, patient-first care while reducing the amount of stress that often comes from documentation.

With more focus on the patient and less time spent on documentation, that clinician can provide exceptional, patient-first care while reducing the amount of stress that often comes from documentation.

Technology that does the work

In collaboration with Medicomp, TouchWorks Note+ brings this concept to reality for providers, enabling better outcomes across the spectrum of care. TouchWorks Note+ aims to reduce the amount of burden felt by clinicians from documentation, while improving note accuracy and patient satisfaction. The patient–provider relationship is fundamental to healthy and successful outcomes, and clinical technology going forward needs to support many aspects of organizational success. So, with TouchWorks Note+, organizations can bring next-level care within reach, while driving better outcomes for providers and their patients. Visit this site if you’d like to learn more about TouchWorks Note+.

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