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Attending HCTC: A conversation with Altera leadership

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Editor’s note: HCTC is for Altera and other Harris clients only.

The Harris Customer Training Conference (HCTC) is an annual event hosted by our parent company, Harris that provides clients with a unique, hands-on opportunity to learn directly from subject matter experts and from each other. This year is particularly special, as it will be the first time that Altera Digital Health participates since becoming part of the Harris organization.

Recently, I had the opportunity to speak with members of the Altera leadership team who will host sessions at HCTC and find out what they’re most excited about.

Ben Scharfe, Executive Vice President, TouchWorks® EHR

“I’m really excited to lead the ‘Ask the TouchWorks EHR Experts and Altera’ session. Not only is it going to be a great opportunity for attendees to ask questions directly to the TouchWorks team, but they will also be able to get advice from each other and share their own best practices with their fellow TouchWorks users. This kind of collaboration is exactly why I love events like HCTC.

But that’s not all.  We also have a full session track tailored specifically for this solution. We’re going to be discussing regulatory updates, scalable architecture, FHIR, the future of TouchWorks EHR and so much more. If you’re one of our TouchWorks EHR clients, I hope to see you there!”

Elliot Bryant, Executive Vice President, Sunrise™

“Our customers have always enjoyed attending our client experience events and I’m particularly looking forward to HCTC because it will be the first time we’ve had a large-scale client event in person since the pandemic and this is going to be our first such experience since becoming part of the Harris family. I’m personally excited to be hosting the first Sunrise session, an ice breaker event with rapid-fire round robin-style questions. It’ll be a great chance for our Sunrise clients to get to know each other and our Sunrise team. I think the ability to connect with each other and our teams on a direct, personal level is a key driver for success and a big reason why so many find value in events like these. We’re also going to be hosting a variety of interactive sessions designed to help users better use Sunrise, understand some lesser-known features and get a look at our product roadmap. I really encourage you to check out the agenda we have planned because there’s going to be something for everyone.”

Brian Pate, Executive Vice President, Paragon®

“My favorite thing about planning for HCTC has been crafting sessions that are going to provide the best value. We’re really cognizant of our clients’ budgetary concerns, particularly those from rural organizations, so I want to make sure that people attending feel like they’re getting the best bang for their buck. For Paragon, we have a ton of sessions planned that are packed full of tips, tricks and advice for our clients to get the most out of their solution. Topics will range from customizing flowsheets to CPOE best practices, emergency department tracking boards and so much more. These sessions are also going to give our clients the opportunity to meet directly with our solution experts so they can ask questions and share their own suggestions. And they’re going to get the chance to connect with each other, which is absolutely invaluable from a learning perspective. I’m also really thrilled to say that we’re extending our buy-one-get-one deal on registration, where clients can receive a 50% discount when they register two or more attendees.”

BOGO offer for Harris Customer Training Conference 2023 (HCTC)

Register today

HCTC is going to be a fantastic opportunity to meet directly with industry experts, thought leaders and executives from Altera, as well as the broader Harris family. So, join us at HCTC, as we embark on a journey to reach the summit of healthcare. You can register today by going here.


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