Healthcare runs on IT.
We keep IT running.
MANAGED SERVICES
A better way to run and scale IT
With more than 20 years of healthcare IT experience, Altera Managed Services provides a proven, scalable, expert-led model that delivers 24×7, vendor-agnostic support across Altera and non-Altera systems, spanning service desk, applications, revenue cycle, cloud/infrastructure, cybersecurity and automation.
And because healthcare demands the highest standards for security and compliance, we now bring this same rigor and value to non-healthcare organizations as well.
Managed Services enables organizations like yours to reduce IT complexity, accelerate growth and enable teams to stay focused on patient care and strategic priorities.
REDUCE IT COMPLEXITY
Strengthen existing services with greater capacity, cost efficiency and streamlined operations.
ACCELERATE GROWTH
Expand your ability to meet patient demand with broader coverage, faster delivery, and new service offerings.
INCREASE PROFITABILITY
Reduce operating expenses internally or for clients through outsourcing initiatives that lower total cost, improve performance, and align spend to measurable results.
Our services
Enterprise Service Desk
Premium, always-on support for healthcare: faster answers, high first-contact resolution, and streamlined provisioning—reducing downtime, burnout, and after-hours gaps.
Cybersecurity and Provisioning
Defend against evolving threats with proactive assessments, regulatory support, and continuity planning that reduce exposure and keep essential systems running.
Integration and Data Migration
Modernize safely with integration engineering and EHR migrations that protect data, support downtime, and backload history—without slowing operations.
Robotic Process Automation
Deploy AI-enabled software bots that automate routine, rule-based processes—improving speed and consistency while giving clinicians and IT staff time back.
Application Management & Upgrades
Proactive application support that maximizes system stability and adoption—combining management, analytics, and thorough testing to accelerate upgrades and minimize post-change issues.
Infrastructure
& Cloud Support
Expert-led support for on-prem and cloud environments—predictable operations, fewer critical incidents, and resilient connectivity that keeps data flowing at the point of care.
Revenue Cycle Management & Remediation
Increase cash flow faster and strengthen financial sustainability with expert revenue cycle support—pay-for-performance remediation that delivers collections without adding cost unless you win.
TESTIMONIALS
What our client leaders are saying
Book a consultation
Discover a better way to run and scale IT. Learn how Managed Services can reduce complexity, accelerate growth and improve profitability with measurable results.