Phone Numbers
Get the support you need from Altera Digital Health
Altera Digital Health offers support for our solutions and connects clients with a community of peers to ensure successful resolutions. Altera Digital Health clients can access the directory below for support based on geography or solution type.
Not an Altera Digital Health Client?
Contact us at 1-800-334-8534.
Altera Digital Health Central
Log in to our client support portal to access:
- Account Information. Get immediate access to your information and control over your account details.
- ClientConnect. Allscripts online community, where you can share knowledge and collaborate with peers.
- Learning Center. An all-access area to enrich outcomes and experiences with Altera Digital Health solutions.
International Numbers
| Australia | 1-800-31-9459 |
| Singapore | 639-83-299, option 4 |
| 0800 208 8080 |
Primary Phone Numbers
| Altera Central | 1-800-877-5678, option 1, option 1, option 6 |
| Altera Document Management | 1-888-426-7226, option 1, option 1, Option 2 |
| Amicore | 1-877-611-9616, Option |
| Canopy | 1-866-790-8690 - Number is correct |
| Care Director | 1-866-673-0173 - Number is correct |
| Care Management | 1-866-790-8690 - Number is correct |
| Carewide | 1-877-611-9616 - Option 1, Option 2 |
| CBSI | 1-800-638-6364 - Option 1 - Sunset |
| Compudata | 1-800-241-4935 - Option 1 |
| CompuSystems | 1-800-800-6472 - Option 1, Option 1 |
| dbMotion | 1-877-564-7608 - Call gets connected to GSC |
| ECIN | 1-866-790-8690 - Number is correct |
| ED | 1-888-672-2433 - Option 1, Option 2 |
| EPSi | 1-877-623-5702 - Option 1 |
| eRX Basic and Deluxe | 1-877-933-7274 - Number is correct |
| eRX iScribe | 1-877-331-1005 |
| Excalibur | 1-800-274-2700 - Application is sunset |
| Flexible Package | 1-800-955-9390 - Application is sunset |
| FollowMyHealth | 1-877-888-8773 - Number is correct |
| HMPM | 1-888-672-2433 - Application is now sunset. |
| Homecare | 1-888-936-9301 - Application no longer with Allscripts. |
| Medinotes | 1-515-327-8854 - Application is now sunset |
| Misys EMR | 1-800-877-5678 - Contact number is for GSC |
| Payerpath | 1-800-877-5678 - Contact number is for GSC |
| Payerpath Standalone | 1-877-623-5706 - Number id correct |
| Peak Practice | 1-515-327-8854 - Applicaton is now sunset |
| Penchart | 1-877-611-9616 - Application is now sunset |
| Premier | 1-888-877-5678 - Application is now sunset |
| Premise (Patient Flow Solutions) | 1-860-246-3000, option 5 - Number is correct |
| Pro EHR | 1-888-672-2433 - Option 1, Option 1 |
| Pro PM | 1-888-672-2433 - Option 1, Option 1 |
| Script | 1-800-724-8400 - Application is now sunset |
| Sunrise | 888-GET-HELP (888-438-4357) - Number is correct |
| Tiger/PM | 1-800-877-5678 - Number is correct. |
| TouchWorks EHR | 1-888-426-7226 - Option 1, Option 1, Option 1 |
| Paragon | 1-800-800-1844 - Number is correct |
| STAR | |
| HealthQuest | |
| Altera Compliance Advisor | |
| Altera Claims Administrator | |
| Altera Claims Management | |
| Altera Contract Management | |
| Altera Lab | |
| OneContent | |
| Altera Intelligent Coding | |
| Enterprise Resource Planning | |
| Altera Surgical Manager | |
| Altera Pathways Healthcare Scheduling | |
| Altera Tissue Manager | |
| Altera Equipment Tracker | |
| Altera Cart Controller | |
| Altera Anesthesia Care | |
| ORSOS | |
| Veradigm | 844-837-2346 |
| Healthgrid | 844-837-2346 |
| ECIN Call Center | 866-790-8691 |
Let’s connect
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