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INSIGHTS
Client Story

Implementing Pediatric Oncology Protocols in Sunrise EHR

Objective

At Phoenix Children's Hospital (PCH), clinicians were using Sunrise EHR, specifically Sunrise™ Acute Care, for all aspects of patient clinical documentation except for Oncology. Up until recently, they were documenting pediatric chemotherapy protocols for brain tumor patients on paper, which proved timeconsuming and inefficient, while also leaving room for potential errors. The staff at PCH and the Managed Services team wanted to achieve greater standardization, patient safety, consistency, and increased efficiency by implementing chemotherapy protocols directly into Sunrise Acute Care.

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Increased facetime with patients while driving less office time.
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Improved communication between staff members and families regarding chemotherapy administration.
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Greater patient safety and less opportunity for documentation errors

Solution

Altera Managed Services, in conjunction with the talented IT staff at Phoenix Children's Hospital, got to work on implementing chemotherapy protocols that would make daily operations easier for oncology staff as well as for families. "A total of 16 protocols were built which consist of 33 treatment order sets and 31 roadmaps," said to Leslie Gates, Managed Services Expert Clinical Business Analyst. A couple of the workflows include notifications for the pharmacy stating when chemotherapy orders are to be released, and automated order selection based on dosing for patients using criteria like age, height, weight, etc.

"Before implementing chemo protocols, we had automated functionality within the system but there was still additional room for error when paper was used." 

Rebecca Thomas

Director of IT Clinical Ancillary and Optimization.

The collaboration between Phoenix Children's Hospital and Altera Managed Services has brought about a significant improvement in the facility's outlook of oncology and chemotherapy documentation.

"Having the ability for myself or any of our neuro-oncology providers to go into Sunrise Acute Care and put in a whole month's worth of chemo documentation saves time and increases efficiency." 

Lisa Keller

Pediatric Nurse Practitioner
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