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Client momentum comes on the heels of major platform updates in Sunrise 25.1 and new product launches
NIAGARA FALLS, N.Y. — February 24, 2026 — Altera Digital Health, a global health IT leader, today announced that 14 clients have renewed their contracts for the Sunrise™ electronic health record (EHR), reinforcing continued confidence in the platform’s direction, performance and value. The partnership renewals follow a year of significant platform advancement with the release of Sunrise 25.1, which added approximately 700 system enhancements, and the expansion of its product portfolio to support more connected and efficient clinical, financial and operational workflows across the enterprise.
Healthcare organizations that signed multi-year extensions with Sunrise include:
- Grand Lake Health System, serving West-Central Ohio
- Hospital for Special Care, serving Connecticut and beyond
- Phoenix Children’s Hospital, serving Phoenix and Glendale, Ariz.
“Sunrise is more than our EHR. It’s our technological foundation for exceptional care delivery and every team supporting our clinicians and patients to that end,” said Stanislaw Jankowski, VP & CIO, Hospital for Special Care. “We are excited for what’s to come next with the platform itself and to collaborate further with the Sunrise team as we tackle new strategic goals together.”
Made generally available in June 2025, Sunrise 25.1 was designed to simplify navigation, reduce cognitive burden and surface critical information at the point of care, reflecting a continued focus on usability and efficiency for clinical and operational teams alike. Additionally, Altera expanded the Sunrise ecosystem with the introduction of Sunrise Thread AI, a native ambient scribe and documentation assistant; Sunrise CarePath, a mobile patient engagement platform supporting secure messaging, self-scheduling, appointment reminders, notifications and online billing; and Sunrise Health Record, an intelligent faxing solution that embeds health information management (HIM) capabilities directly within the Sunrise EHR to streamline record management, improve compliance and reduce reliance on fragmented, third-party systems.
“Each renewed partnership is a testament to the confidence and trust in the direction of our product roadmap and the level of client service we strive for every day,” said Jay Adams, Executive Vice President for Sunrise, Altera Digital Health. “The enhancements we introduced over the last year are the direct result of really listening to our clients and understanding the challenges and opportunities before them. As healthcare continues to evolve, the Sunrise team stands ready to provide the solutions and guidance organizations need to adapt along with it.”
Learn more about Sunrise here.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alterahealth.com.
Media Contact
For Altera Digital Health
AlteraMediaRelations@alterahealth.com
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Veteran executive and sales leader to drive growth for healthcare revenue cycle and administration portfolio
NIAGARA FALLS, N.Y. — February 19, 2026 — Altera Digital Health, a global health IT leader, today announced that Sean Sykes has joined the company as Executive Vice President for Ventus, Altera’s suite of integrated revenue cycle and administrative solutions designed to optimize financial performance and operational efficiency. Sykes brings to the role more than 20 years of experience building and scaling high-performing sales and customer success teams at enterprise technology organizations.
Sykes comes to Altera following a successful tenure with multiple business units in the Harris Operating Group (Harris) of Constellation Software Inc., of which Altera is also a part. He most recently served as Senior Vice President for Sales and Customer Success at Advanced Utility Solutions, which provides customer information and billing software for municipal, investor-owned and cooperative utilities. Sykes also previously served as Vice President of Sales and Marketing for NorthStar, a software provider of customer experience solutions for modern utilities.
“I’m excited to join Altera Digital Health to support the organization’s growing footprint and expand the Ventus portfolio to meet new market demands as healthcare evolves,” said Sean Sykes, Executive Vice President for Ventus, Altera Digital Health. “I look forward to partnering with our clients to help them navigate shifting financial realities and continue refining their revenue cycle strategies.”
Prior to joining Harris, Sykes spent more than two decades in executive and sales leadership positions at several companies within the technology sector, including Peak Sales Recruiting, Avast, Bitheads and Carnegie Learning. Sykes earned his Bachelor of Arts at the University of Ottawa.
“From new payment models to AI advancements, care organizations need robust solutions and expert guidance to thrive in today’s complex healthcare environment and sustain long-term growth,” said Marcus Perez, President, Altera Digital Health. “I’m thrilled to welcome Sean to the team. His extensive enterprise technology experience and proven leadership within Harris will be invaluable assets to both our Ventus team and the clients we serve.”
Learn more about the Ventus portfolio of solutions here.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alterahealth.com.
Media Contact
For Altera Digital Health
AlteraMediaRelations@alterahealth.com
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Cloud-based, containerized platform to support system-wide technological transformation
NIAGARA FALLS, N.Y. — February 10, 2026 — Altera Digital Health, a global health IT leader, today announced that KPC Health will deploy the Paragon® Denali electronic health record (EHR) at its seven hospitals based in Southern California. With three KPC Health facilities currently leveraging Paragon, the system-wide implementation of Paragon Denali will help reduce IT burden, streamline financials and improve user satisfaction due to the EHR’s cloud-based, containerized architecture.
Serving nearly 10 million people across Riverside, San Bernardino and Orange Counties, KPC Health offers a full range of specialty services for inpatient and outpatient care. As part of its broader investment in advanced IT, KPC Health determined that transitioning all sites to Paragon Denali would support the system’s strategic growth as well as the unique needs of its community hospitals. Built on the Microsoft Azure cloud with containerized services, Paragon Denali provides secure access to real-time clinical data, minimizes downtime and enables organizations to scale the system as needed. As a result, community hospitals can reduce data redundancy and IT complexity without compromising care delivery or their independence.
“Paragon has laid a solid foundation for our hospitals, delivering best practice workflows that enable our clinicians to provide excellent patient care and our operational and administrative teams to adapt to new challenges,” said Mahendra Aseri, Executive Vice President, Strategy and Operations, KPC Health. “Bringing all our facilities onto Paragon Denali is a natural next step with Altera as it offers both the capabilities and scalability needed to grow with our entire organization.”
Paragon Denali integrates emergency department, ambulatory, financial, revenue cycle and enterprise resource planning data. By providing both a single source of clinical truth and a complete financial system, Paragon Denali helps improve efficiency and user satisfaction, from the exam room to the back office.
“As market pressures continue to shift, community hospitals need solutions that adapt as quickly as they do. Our cloud-based solution provides not only the necessary level of flexibility but also the performance and reliability their teams depend on every day,” said Mark Bruno, Executive Vice President for Paragon, Altera Digital Health. “We are excited to expand our partnership with KPC Health and clear a path to true digital transformation with Paragon Denali.”
Learn more about Paragon Denali here.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alterahealth.com.
Media Contact
For Altera Digital Health
AlteraMediaRelations@alterahealth.com
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Sunrise-native solution alleviates documentation burdens and ensures greater accuracy and consistency in the quality of medical photos and videos
NIAGARA FALLS, N.Y. and NEW ORLEANS, La. — January 27, 2026 — Altera Digital Health, a global health IT leader, today announced the general availability of Sunrise™ Medical Photography powered by TRUE-See®, a suite of documentation tools within the Sunrise platform that produces color-calibrated medical photos and videos—critical for verifiably accurate assessment of wounds, dermatological issues, surgical sites and more. Leveraging TRUE-See’s proprietary technology, the solution is intended for use across the entire continuum of care, including emergency departments, inpatient departments, wound clinics, dermatology practices and other ambulatory and acute settings.
Clinicians struggle with unreliable medical photos and videos due to color errors, lack of standardization and varying quality, leading to diagnostic uncertainty and inconsistent treatment plans. Additionally, clinicians often waste significant time on fragmented, manual and cumbersome medical photo and video capture and documentation processes. Sunrise Medical Photography powered by TRUE-See delivers an integrated, efficient solution that provides scientifically accurate, color-calibrated medical photos and videos. This eliminates guesswork by providing a true representation of clinical conditions for more precise assessment, monitoring and treatment plan development.
“We are delighted to partner with an innovator like the Sunrise team at Altera,” said Ben Favret, Chief Executive Officer of TRUE-See Systems. “With TRUE‑See technology, clinicians leveraging Sunrise now have access to accurate medical photos and videos they can trust—captured fast, stored securely, integrated into the medical systems already in use and standardized across the enterprise.”
With robust, native integration to Sunrise Flowsheets, Sunrise Medical Photography enables rapid, HIPAA-compliant photo and video capture and attachment to patient records, making them immediately accessible for documentation and secure sharing within existing workflows. As a unified, enterprise-wide solution, Sunrise Medical Photography supports the entire lifecycle of medical photography across all specialties and care settings, helping provide standardization and efficiency across healthcare organizations, improved clinician experiences and better patient outcomes.
“Medical photos and videos are essential for a variety of clinical workflows, but without quality or consistency, their value to clinicians can be highly variable, undermining confidence in their use and potentially posing validation and reimbursement challenges,” said Dr. Laura Kohlhagen, Chief Medical Officer for Sunrise, Altera Digital Health. “Sunrise Medical Photography provides the accuracy and reliability clinicians need, within their existing workflows, to make better clinical decisions with confidence and reduce common image documentation challenges. This level of standardization benefits not only providers, but also the patients they care for and the organizations that support them.”
Learn more about Sunrise here.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alterahealth.com.
About TRUE-See Systems
TRUE-See Systems is a medical technology company committed to improving clinical outcomes through standardized, color-accurate medical photography by increasing the accuracy, utility and efficiency of clinical photography through its patented color calibration technology, secure workflows, and AI-powered diagnostic tools. TRUE-See’s patented system delivers significant improvements in diagnostic accuracy and reimbursement rates, simplifies physician workflows, ensures HIPAA compliance, and establishes legal admissibility. With a growing library from its more than 2 million calibrated medical photographs, TRUE-See empowers clinicians to make faster, more accurate medical decisions for patients while improving confidentiality, legal defensibility and reimbursement outcomes for providers. Learn more at TRUE-See.com.
Media Contacts
For Altera Digital Health
AlteraMediaRelations@alterahealth.com
For TRUE-See Systems
Barbara Lindheim
blindheim@bllbiopartners.com
917-355-9234
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Worcestershire Acute Hospitals NHS Trust has further advanced its digital maturity by successfully going live with Altera Digital Health’s ePrescribing and Medicine Administration (ePMA). Disparate and paper-based workflows have been digitised and standardised across 56 inpatient wards and urgent care areas spanning the trust’s three hospital sites, significantly reducing variations in prescribing practice to enhance patient safety.
ePMA is the latest phase in the trust’s integrated EPR programme, having taken a modular, flexible approach. Harry de Voil, Chief Information Officer for Allied Health and Nursing at Worcestershire Acute Hospitals, said: “This latest ePMA go-live is an important step on our digital maturity journey. Not only is it key to driving efficiency, quality and patient flow improvements, but it is also a key enabler for other aspects of our EPR and patient safety enhancements further on in the journey, such as closed-loop e-prescribing.”
The system has streamlined the electronic discharge process by ensuring discharge medication orders are immediately available for dispensing, helping to avoid delays resulting from the transfer of the paper medication chart from ward to pharmacy.
For the clinicians, it is saving time producing electronic discharge summaries (EDS) for primary and community care providers. Prior to go-live, teams had to manually transcribe the prescriptions into the EDS. But now, the information is automatically pulled across from the solution, enhancing patient safety, improving patient flow and enabling clinicians to focus more on direct care.
Clinical decision support and alerts, such as allergy and interaction warnings, have been introduced based on the patient’s record and the medication being ordered, which is designed to support patient safety, reduce medication errors and improve adherence to evidence-based guidelines.
The system is also designed to eliminate patient safety risks and inefficiencies associated with handwritten drug charts being lost, illegible or transcribed incorrectly. Further efficiencies are being released on the wards with instant access to the complete patient’s record and easier identification of missed doses to ensure timely care. The solution also incorporates a decision-support tool for prescribing, adding further enhancements for patient safety.
Faiza Khan, Chief Pharmacist at the Trust, said: “Thanks to the huge amount of planning and preparation work in the weeks and months leading up to launching ePMA and the hard work and professionalism of all the teams involved, the phased roll out across the Trust over a four-day period went really well.
“In the first week alone, we have seen more than 800 patients transcribed from paper to the Sunrise ePMA solution, and more than 23,000 medicines have been recorded as administered. The rollout has been supported by more than 1,000 hours of on the ward support from members of the digital team.
“We’re already seeing the benefits in terms of patient safety and efficiencies for staff—including drug chart legibility, overdue drugs being clearly highlighted, reduced transcription errors and improved efficiency thanks to drug charts being readily available.
“Work will now continue to embed the system, working closely with clinical teams to incorporate feedback to further enhance the system’s safety and user-friendliness.”
Staff engagement was high throughout the implementation with positive attendance at weekly upscaling sessions, regular scenario-based training and user acceptance meetings. Over 100 digital champions were also enlisted to support staff and ensure a smooth transition to the new way of working.
Mark Hutchinson, Executive Vice President at Altera Digital Health (UK & EMEA), said: “I would like to extend my congratulations to Worcestershire Acute Hospitals NHS Trust for achieving another successful milestone on their EPR roadmap. They should be very proud because the immediate and longer-term benefits of ePMA are game changing when it comes to supporting safer and faster patient care. I’m pleased to report that this go-live means 100% of our UK clients are live with ePMA. The Worcestershire team excelled throughout the implementation, and it was great to be part of that experience. Worcestershire’s approach to lay a solid EPR foundation and build on that with modular rollouts such as this one places them in a strong position for long-term digital maturity and integrated care. We’ll be supporting them in this endeavour as they expand the functionality of their integrated EPR further.”
Media Contact:
Jodie Cheetham, Silver Buck (on behalf of Altera Digital Health)
jodie@silver-buck.com
07967 136010
About Altera Digital Health
Altera Digital Health is a global healthcare IT leader. With more than 30 years of experience, we develop technology to bring next-level healthcare within reach. Our approach to solutions provides a fast, flexible and clinically driven roadmap towards digital maturity across integrated care systems.
With more than 2,700 hospitals in more than 15 countries, our solutions support healthcare providers, governments and military institutions around the world. By keeping the human user at the centre of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit uk.alterahealth.com.