Altera Security Program

At Altera Digital Health Inc., we are extremely vigilant when it comes to protecting the confidentiality, integrity and availability of the sensitive information with which we have been entrusted.

Security Team Vision:

To protect the security of corporate, employee, client and other confidential information; ensure that it is available for use; build confidence in the integrity of information; foster a culture that values security through promoting security awareness and providing guidance on security expectations and goals.

Altera takes a risk-based approach to security, regularly re-evaluating the latest risks in the ever-changing security landscape.

For more information on the Altera Security Program, please reference the following resources:

Standards-Based Security

Altera maintains a robust compliance environment based on leading industry standards. To validate our security controls and foster continuous improvement, Altera engages in many certification and independent reviews for our products and service offerings. These activities span across both product and geographical regions and include, but are not limited to, ISO 27001:2013 certification, ISO 9001:2015 reviews, SOC 2, Type 2 reports, EHNAC and EPCS certifications.

Product Security

Certified Altera products contain security features to meet applicable requirements under the ONC Certification Rule. These include authentication and access control, as well as authorization, auditing and encryption features.

Security requirements outlined in the ONC Certification Rule are a base, and many Altera products have features that go beyond these requirements. Furthermore, Altera employs a secure development lifecycle incorporating risk-based threat modeling, automated code reviews and security testing.

Altera Hosting Security

Altera's hosting security teams maintain tools and processes for ensuring the security of data in Altera hosting centers. The tools include firewalls, intrusion detection/prevention systems, proactive vulnerability scanning, backup and disaster recovery procedures, as well as physical security controls. The Altera Security Operations Center (SOC) monitors Altera networks, systems and databases around the clock for security events.

Contact Us

For more information on the security controls for a product, please visit the individual product pages on Alterahealth.com or contact your Altera Outcome Executive. If you have any questions, please contact the Altera Security Team at:

Altera Digital Health Inc.
Attention: Chief Security Officer
2429 Military Road, Suite 300
Niagara Falls, NY 14304

Or

Altera-PandSCompliance (at) alterahealth (dot) com